Restaurant Operations Manager

2 days ago


Macomb, Illinois, United States Cowboy Chicken Full time
Restaurant Manager Job Summary

The Restaurant Manager is responsible for overseeing the day-to-day activities and operations of the restaurant, ensuring a positive guest experience, and driving sales and profitability. This role requires strong leadership and communication skills, as well as the ability to coach and develop a team of customer-focused employees.

Key Responsibilities:
  • Serve as a Role Model: Demonstrate customer-first behaviors and lead by example.
  • Team Development: Build and coach a team of customer-focused employees through measurement and feedback.
  • Customer Service: Handle difficult customer situations professionally and respond to customer inquiries in a timely manner.
  • Operations: Ensure the successful implementation of Cowboy Chicken initiatives and programs, and maintain a clean and safe facility.
  • Financial Management: Analyze profit and loss statements and meet established sales plans.
  • Leadership: Enforce restaurant controls, maintain appropriate staffing, and develop team members to provide an outstanding customer experience.
  • Community Involvement: Participate in local trade area marketing and community affairs to drive sales and public relations opportunities.
Requirements:
  • Education: High school or GED required.
  • Experience: Restaurant management and customer service experience.
  • Skills: Strong communication, organizational, and leadership skills, with a pleasant disposition and sociable nature.
  • Certifications: Completion of Cowboy Chicken management course upon hiring.
About Cowboy Chicken:

Cowboy Chicken is a restaurant chain known for serving all-natural rotisserie chicken cooked over a wood-burning fire. We offer a menu of choices for everyone in the family, including rotisserie breast sandwiches, salads, and chef-inspired bowls. Our goal is to exceed the expectations of our guests each and every time they visit.



  • Macomb, Illinois, United States Restaurant Management Search Full time

    Restaurant General Manager OpportunityThis popular fast casual sandwich concept is seeking a seasoned General Manager to lead their McDonough, GA location. With a focus on growth and promotions for strong performers, this role offers a dynamic and challenging environment for experienced professionals.Key QualificationsMinimum of 2 years experience in a...


  • Macomb, Illinois, United States Checkers & Rally's Full time

    Purpose of Your WorkAt Checkers & Rally's, we strive to make a positive impact on our Franchisees, Teams, and Guests by delivering exceptional service and achieving sales and profit goals. As a member of our Corporate Field Operations team, you will play a crucial role in executing the restaurant plan, ensuring we remain the 1st Choice for our Guests and...


  • Macomb, Illinois, United States Cowboy Chicken Full time

    About the RoleCowboy Chicken is seeking an experienced Restaurant Operations Manager to join our team. As an Assistant Restaurant Manager, you will be responsible for the day-to-day activities and operations of the restaurant, assisting the General Manager in guiding the team to create a positive guest experience.Key ResponsibilitiesCustomer Service: Serve...


  • Macomb, Illinois, United States Burger King Full time

    {"title": "Burger King Shift Leader Job Description", "content": "Become a Leader at Burger KingWe are one of the fastest-growing Burger King franchisees in the country, and we're looking for a talented Shift Leader to join our team!About the RoleAs a Shift Leader, you will be responsible for managing the daily operations of our restaurant, including...


  • Macomb, Illinois, United States City Barbeque Full time

    Assistant ManagerCity Barbeque is seeking an experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading shift operations, managing food production levels, and ensuring quality control and food safety systems are executed.Key Responsibilities:Sales and Profits: Lead team on shift to deliver...


  • Macomb, Illinois, United States Cowboy Chicken Full time

    About the RoleCowboy Chicken is seeking a skilled Assistant Manager to join our team. As a key member of our restaurant operations, you will play a vital role in ensuring the success of our business.Key ResponsibilitiesCustomer Service: Provide exceptional customer service, ensuring that every guest has a positive experience.Team Leadership: Lead and...


  • Macomb, Illinois, United States Cowboy Chicken Full time

    About Cowboy Chicken Cowboy Chicken is renowned for its delectable rotisserie chicken cooked over a wood-burning fire. Offering a menu catering to various tastes, including sandwiches, salads, enchiladas, and more, the restaurant ensures a memorable dining experience for every guest. With a commitment to quality and a 'cowboy cool' culture, Cowboy Chicken...


  • Macomb, Illinois, United States City Barbeque Full time

    Job Description**About City Barbeque**City Barbeque is a rapidly growing restaurant chain with a strong presence in the market. We are committed to providing exceptional customer service and a unique dining experience to our guests.**Job Summary**We are seeking an experienced General Manager to lead our team at our McDonough location. The ideal candidate...


  • Macomb, Illinois, United States Cowboy Chicken Full time

    About the RoleCowboy Chicken is seeking an experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for the day-to-day activities and operations of the restaurant, assisting the General Manager in guiding the team to create a positive guest experience.Key ResponsibilitiesAssist the General Manager in...


  • Macomb, Illinois, United States Five Guys Full time

    General Manager Job DescriptionWe are seeking a highly skilled and experienced General Manager to lead our restaurant team. As a General Manager, you will be responsible for the overall success of the restaurant, including financial performance, customer satisfaction, and team development.Key Responsibilities:Lead and manage a team of restaurant staff to...


  • Macomb, Illinois, United States Panda Restaurant Group Full time

    About the Role:We're seeking friendly and helpful team members to join our Service and Kitchen Team at Panda Express. As a Service Team Associate, you'll create a warm environment for our guests and provide great service. As a Kitchen Team Associate, you'll cook delicious food while maintaining the highest standards of cleanliness.Responsibilities:Provide...


  • Macomb, Illinois, United States City Barbeque Full time

    Assistant Manager Opportunity at City BarbequeWe are seeking an experienced Assistant Manager to join our team at City Barbeque in McDonough. As a key member of our management team, you will be responsible for leading shift operations, managing food production levels, and ensuring quality control and food safety systems are executed.Key...


  • Macomb, Illinois, United States Burger King Full time

    Lead the Way at Burger KingWe're on the hunt for a talented Shift Leader to join our team at Burger King. As a key member of our management team, you'll be responsible for leading by example, inspiring your team, and delivering exceptional results.What We're Looking ForA natural leader with a passion for developing and motivating teamsExcellent communication...

  • Operations Manager

    1 week ago


    Macomb, Illinois, United States Bennett Motor Express Management Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Area Manager to join our team at Bennett Motor Express Management Inc. The successful candidate will be responsible for promoting efficiency and effectiveness within the inner workings of the DriveAway division.Key ResponsibilitiesWork closely with all administrative departments to ensure seamless...


  • Macomb, Illinois, United States McDonald's Full time

    About McDonald'sMcDonald's is a global fast-food chain that prides itself on providing a positive experience for customers. We're committed to serving high-quality food and drinks in a clean and welcoming environment.Job SummaryWe're seeking a motivated and enthusiastic Team Member to join our restaurant team. As a Team Member, you'll play a key role in...


  • Macomb, Illinois, United States Jimmy John Full time

    Assistant Manager Job DescriptionAt Jimmy John, we're looking for an exceptional Assistant Manager to join our team. As an Assistant Manager, you'll play a key role in ensuring our stores run smoothly and efficiently. You'll work closely with the General Manager to oversee in-store operations, lead by example, and execute systems and procedures with...


  • Macomb, Illinois, United States J.B. Hunt Transport Full time

    Job Summary:This role is responsible for learning the management of small driver count and/or non-traditional shifts, ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service.This position will be trained to ensure compliance with DOT regulations and is responsible for all drivers' compliance and...


  • Macomb, Illinois, United States Medline Full time

    Job SummaryAs a Transportation Manager at Medline, you will oversee and manage local drivers, ensuring proper communication between drivers, Branch, and Corporate Management. You will implement new routes, ensure compliance with all state Department of Transportation (DOT) and Company regulations, and adapt MedTrans capabilities to provide efficient...


  • Macomb, Illinois, United States Medline Industries Full time

    Job SummaryAs a Transportation Manager at Medline Industries, you will oversee and manage local drivers, ensuring effective communication between drivers, Branch, and Corporate Management. You will implement new routes, ensure compliance with state Department of Transportation (DOT) and Company regulations, and adapt MedTrans capabilities to provide...


  • Macomb, Illinois, United States Domino's Pizza - Macomb (2701) Full time

    About the JobWe are seeking a highly skilled Shift Manager to join our team at Domino's Pizza - Macomb (2701). As a Shift Manager, you will be responsible for overseeing all aspects of store operations during your shift, including cost controls, inventory management, cash handling, and customer relations.Key Responsibilities:Lead by example and maintain a...