Operations Manager Trainee

2 days ago

Macomb, Illinois, United States J.B. Hunt Transport Full time
Job Summary:

This role is responsible for learning the management of small driver count and/or non-traditional shifts, ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service.

This position will be trained to ensure compliance with DOT regulations and is responsible for all drivers' compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads.

Key Responsibilities:
  • Build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up, minimize turnover, and maximize ongoing productivity.
  • Fulfill absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability.
  • Utilize personnel management including training and orientation of drivers and/or employees, including the training and assistance with internal and third-party systems.
  • Become proficient in maximizing efficiency of fleet operations and profitability, making recommendations for continuous improvement, measuring key performance indicators, and creating, maintaining, and presenting customer-specific reporting and financial analysis through face-to-face interactions at customer locations.
  • Gain knowledge on how to manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in market.
  • Perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing, and/or creating operational or financial reports.
  • Manage yard operations, including checking/inspecting equipment, replacing parts, completing repairs, etc., and coordinating with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required).
  • Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc., as they occur throughout the day and, where necessary, when on call.
  • Maintain the Company's safety culture, including daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met.
  • Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road.
Qualifications:

High School Diploma/GED with up to 4 years of equivalent education, experience, and training AND currently enrolled and working towards degree program(s) with up to 2 years or equivalent education, experience, and training AND/OR Bachelor's degree with ability to work across multiple shifts including nights and/or weekends if needed.

Must be willing to travel to account, customer, and company event locations when applicable.

Preferred Qualification:

Bachelor's plus 1 year of or equivalent education, experience, and training

Skills & Abilities:
  • Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level.
  • Ability to accurately analyze situations and reach productive decisions based on informed judgment.
  • Ability to adapt to changing environments.
  • Establish and maintain healthy working relationships with clients, vendors, and peers.
  • Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner.
  • Effective communication skills.
  • Ability to recognize, anticipate, and resolve organizational, operational, or process problems.
Education:

GED (Required), High School (Required), Bachelors: Business Administration/Management, Bachelors: Business Communications

Work Experience:

Management-Entry Level, Transportation/Logistics

Job Opening ID:

Manager Trainee - Spring 2025 Graduates (Evergreen) (Open)

J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment.

J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations.

The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.

J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities.

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