Pharmaceutical Customer Service Representative
4 weeks ago
We are seeking a highly skilled Pharmaceutical Customer Service Associate to join our team at On-Board Companies. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and their customers.
**Key Responsibilities:**
* Provide timely and effective customer support through various communication channels
* Develop and maintain strong relationships with customers and internal stakeholders
* Collaborate with cross-functional teams to resolve customer complaints and issues
* Analyze data to identify trends and areas for improvement
* Implement process improvements to enhance customer satisfaction
**Requirements:**
* Associate degree in science or related field
* 3-5 years of customer service experience in the pharmaceutical industry
* Advanced Excel skills, including pivot tables and V-lookups
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize multiple tasks
**What We Offer:**
* Competitive hourly rate
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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