Customer Service Representative

4 months ago


Somerset, United States Benjamin Franklin Plumbing Full time
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Plumbing Careers at Benjamin Franklin Plumbing®

Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.

JOB SUMMARY

This position answers incoming client telephone calls. Assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports to the Call Center Manager.

JOB DUTIES
  • Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
  • Good communication with the client is essential Has a courteous and pleasant demeanor, whether on a phone call or not
  • Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
  • Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window
  • Calls Agreement Membership clients, as scheduled service appointments, should be booked to make up for any shortfall of repair calls
MINIMUM REQUIREMENTS
  • High school diploma or equivalent required
  • Above-average verbal and telephone communication skills are essential
  • Must have good computer software skills
  • Prior customer service experience preferred


Compensation: $14.00 - $16.00 per hour

Join the Benjamin Franklin Plumbing Team

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first How do we prove it? First things first.

  1. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
  2. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
  3. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more If you are serious about your career and want to learn from the best in the industry apply today


So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.

  • Somerset, Kentucky, United States Transworld Systems Full time

    Overview:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Use multichannel communications to assist customers with logging into, setting up and navigating accounts.Provide high-levels...


  • Somerset, Kentucky, United States Transworld Systems Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service through various communication channels, including phone, chat, and email.Key Responsibilities:Assist customers with logging...


  • Somerset, Wisconsin, United States Holiday Station Stores - Workday Full time

    Customer Service and Sales RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting products, and achieving sales goals.Key Responsibilities:Provide prompt and...


  • Somerset, United States Somerset Trust CO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Somerset Trust Company. As a key member of our retail branch team, you will be responsible for providing exceptional customer service, handling cash transactions, and performing a variety of banking tasks with accuracy and efficiency.Key...


  • Somerset, New Jersey, United States Synerfac Full time

    Inside Sales and Customer Service SpecialistJoin a dynamic team at Synerfac Technical Staffing as an Inside Sales and Customer Service Specialist. As a key member of our sales team, you will play a vital role in identifying and developing new sales opportunities, working closely with our sales representatives to understand customer needs, and providing...


  • Somerset, Texas, United States GPM Investments Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and...


  • Somerset, United States PSG Global Solutions Careers Full time

    Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Customer Service Representative, working in Healthcare Systems and Services industry in Somerset, New Jersey, United States. Ensure timely completion and documentation of day-to-day work activities. Accurately enter...


  • Somerset, Kentucky, United States MAXIMUS Full time

    Job SummaryWe are seeking a Customer Service Representative to join our team at Maximus. As a Customer Service Representative, you will provide exceptional customer service to our clients, answering their inquiries and resolving their issues in a timely and professional manner.This is a part-time position, working on-site at our office location. You will be...


  • Somerset, United States Lupin Pharmaceuticals Full time

    Overview: Lupin is comprised of a fast growing, innovative and robust team of manufacturing, Research and Development and commercial divisions. Together these entities make up the generic and branded U.S. business. Lupin has a significant generic pipeline, and a branded focus on womens health. Our first Research and Development facility in the US is located...


  • Somerset, Massachusetts, United States Family Dollar Full time

    Customer Service RepresentativeAt Family Dollar, we're committed to providing exceptional customer service. As a Customer Service Representative, you'll play a vital role in ensuring our customers have a positive shopping experience.Key Responsibilities:Provide top-notch customer service, addressing customer inquiries and resolving issues in a timely and...


  • Somerset, New Jersey, United States Stop & Shop Full time

    Our Commitment to Diversity and InclusionAt Stop & Shop, we strive to create a workplace where every associate feels valued, respected, and empowered to succeed. We believe that a diverse and inclusive work environment is essential to achieving our goal of providing exceptional customer service.Our Team's Core ValuesWe work together as one team to break down...


  • Somerset, Pennsylvania, United States Benjamin Franklin Plumbing Full time

    Job SummaryThis position is responsible for answering incoming client telephone calls and providing exceptional customer service. The ideal candidate will have excellent communication skills, a positive attitude, and a strong work ethic.Key ResponsibilitiesAnswer incoming client telephone calls and provide a professional greetingAssist with the supervision...


  • Somerset, Pennsylvania, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register transactions with accuracy and efficiency. You will also be expected to...


  • Somerset, United States On-Board Companies Full time

    Job Summary:We are seeking a highly skilled Pharmaceutical Customer Service Associate to join our team at On-Board Companies. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and their customers.**Key Responsibilities:*** Provide timely and effective customer support through various...


  • Somerset, United States Giant Eagle Full time

    Job SummaryGiant Eagle seeks a skilled Fuel Station Clerk to join our team. As a Fuel Station Clerk, you will be responsible for ensuring the safe and efficient operation of our fueling stations.Key Responsibilities: Maintain safety as the top priority in all aspects of your work. Ring up customers' orders by scanning products or keying price into...


  • Somerset, Kentucky, United States R1 Full time

    Patient Registration Job DescriptionR1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology...


  • Somerset, United States Somerset Trust CO Full time

    DescriptionSomerset Trust CompanyJob DescriptionJob Title: Customer Service Specialist Department: Operations Reports To: Card Services Operations Administrator Division: Operations Revision Date: 08/11/2022 SUMMARY This position is the primary customer contact for credit card products, providing customer service to cardholders as well as internal staff. In...


  • Somerset, United States Elite Recruit LLC Full time

    Key Responsibilities:Order Management:Process and manage customer orders from receipt to delivery, ensuring accuracy and timeliness.Collaborate with logistics and warehouse teams to track shipments and address any issues.Customer Account Support:Act as a primary contact for assigned accounts, supporting up to five sales representatives.Address inquiries,...


  • Somerset, United States Somerset Trust CO Full time

    DescriptionSUMMARY - Employee must accurately & efficiently perform all duties in a professional manner while working in a team oriented environment. Employee must display good communication skills as he/she receives internal and external telephone inquiries for the purpose of answering questions, resolving issues and complaints, promoting bank services, and...


  • Somerset, United States Crunch Fitness Full time

    Crunch Fitness is looking for Member Services Representatives to join our growing team. Come change lives through fitness! Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career minded Member Services Representatives that are ready to change...