Front Office Associate

3 weeks ago


Chelmsford, Massachusetts, United States Beltone New England Full time
Job Summary

We are seeking a positive and dependable Front Office Associate to join our team at Beltone New England. As a key member of our front office team, you will be responsible for providing exceptional customer service, handling customer inquiries, and supporting our sales team.

Key Responsibilities
  • Provide excellent customer service to our patients and customers
  • Answer incoming calls, respond to emails, and resolve customer inquiries in a timely and professional manner
  • Support our sales team by providing product information, answering questions, and assisting with sales efforts
  • Perform administrative tasks, such as filing, data entry, and inventory management
  • Assist with scheduling appointments, managing calendars, and coordinating with other departments
Requirements
  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and multitask
  • Basic computer skills and knowledge of Microsoft Office
  • Availability to work Monday-Friday, 8:30am-4:30pm
Benefits
  • Competitive hourly rate of $18 per hour
  • 401(k) with a 4% match after a year
  • Health, dental, and vision insurance
  • FSA, life insurance, and AFLAC
  • 9 holidays and up to 15 days of paid time off in the first year
  • Paid birthday day off and pet bereavement leave
  • Monthly office bonuses for meeting sales goals


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