Front Desk Representative

2 months ago

Chelmsford, Massachusetts, United States Gastro Health Full time
Front Desk Representative Job Description

Gastro Health is seeking a highly skilled and organized Front Desk Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities:
  • Patient Greeting and Registration: Greet patients in a friendly and professional manner, ensuring a positive first impression of our practice.
  • Practice Management System: Utilize our electronic health record system to create and manage patient records, scan medical documents, and maintain accurate insurance information.
  • Registration and Verification: Verify patient registration forms, obtain referring physician and primary physician information, and ensure patients have current referrals prior to office visits.
  • Insurance and Billing: Verify insurance benefits and eligibility, collect co-payments and outstanding balances, and post payments collected.
  • Administrative Support: Provide administrative support to our healthcare professionals, including scheduling appointments, answering phone calls, and managing the front desk area.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 2+ years of experience in a medical office or similar setting preferred.
  • Language: Bilingual (Spanish) preferred.
  • Software: eClinicalWorks (eCW) experience desired.
Benefits:
  • Competitive Compensation: We offer a competitive salary and benefits package.
  • 401(k) Retirement Plan: Employer contributions to a 401(k) retirement plan with a 3% Safe Harbor Non-Elective Contribution.
  • Discretionary Profit-Sharing Contributions: Up to 4% discretionary profit-sharing contributions.
  • Health Insurance: Employer contributions to health insurance premiums.
  • Dental and Vision Insurance: Employer contributions to dental and vision insurance premiums.
  • Flexible Spending Accounts: Employer contributions to flexible spending accounts.
  • Voluntary Life Insurance: Employer contributions to voluntary life insurance premiums.
  • Voluntary Disability Insurance: Employer contributions to voluntary disability insurance premiums.
  • Accident Insurance: Employer contributions to accident insurance premiums.
  • Hospital Indemnity Insurance: Employer contributions to hospital indemnity insurance premiums.
  • Critical Illness Insurance: Employer contributions to critical illness insurance premiums.
  • Identity Theft Insurance: Employer contributions to identity theft insurance premiums.
  • Legal Insurance: Employer contributions to legal insurance premiums.
  • Paid Time Off: Employer contributions to paid time off.
  • Discounts: Discounts at local fitness clubs and AT&T.

Gastro Health is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment. If you are interested in joining our team, please submit your application through our website.

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