Customer Service Ambassador
23 hours ago
About Us: At Nothing Bundt Cakes, we're dedicated to spreading joy and making every celebration sweeter. We're a rapidly growing company with over 500 bakery locations in 40+ U.S states and Canada.
Job Title: Guest Services Representative
We're seeking a highly energetic and customer-focused individual to join our team as a Guest Services Representative. As the first point of contact for our guests, you'll be responsible for creating a warm and welcoming environment that makes them feel valued and appreciated.
Responsibilities:
- Promote our delicious cakes and retail merchandise to guests, providing exceptional customer service and ensuring their needs are met.
- Maintain strong product knowledge to educate guests on cake options, pricing, and promotions.
- Process guest orders efficiently and accurately using our point-of-sale system.
- Uphold a clean and organized bakery presentation, including routine cleaning and replenishing retail merchandise.
- Assist with cake decorations and packaging supplies as needed.
- Comply with all health and safety guidelines and company policies.
Requirements:
- High energy and strong interpersonal skills; friendly, helpful, positive, patient, socially confident, and communicative.
- Previous guest service experience at a bakery, restaurant, or retail store is a plus.
- Able to perform multiple tasks simultaneously while maintaining attention to detail.
- Diligent, organized, and self-motivated.
- Comfortable with new technology and able to operate a point-of-sale system.
Salary: $15-$18 per hour (dependent on location and experience)
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