Customer Support Associate
5 hours ago
Overview:
At First State Bank, we are committed to providing our customers with exceptional service and support. As a Retail Banking Specialist, you will play a key role in delivering on this promise by providing personalized banking solutions and exceptional customer service.
Key Responsibilities:
- Develop and maintain relationships with customers through regular communication and follow-up
- Identify opportunities to upsell and cross-sell bank products and services to customers
- Process various transactions, including deposits, withdrawals, and loan payments, while maintaining accurate records and ensuring compliance with bank procedures
- Work effectively in a fast-paced environment and maintain a professional demeanor at all times
Requirements:
To be successful in this role, you must have:
- A high school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a team environment and adapt to changing situations
- Familiarity with cash handling procedures and MS Office software
Estimated Salary Range: $32,000 - $42,000 per year
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