Customer Service Representative

3 weeks ago


Lubbock, Texas, United States Tru Fit Athletic Full time

At Tru Fit Athletic Clubs, we're committed to building a more powerful you. Our purpose is to empower every teammate, member, and community we serve. By living our core values, we strive to leave everyone in a more powerful position than when they met us.

Job Summary

We're seeking a friendly and perceptive Front Desk Associate to provide exceptional customer service and support to our members and guests. As the face of our company, you'll be responsible for creating a welcoming and valued experience for everyone who walks through our doors.

Key Responsibilities
  • Greet and welcome guests, providing a positive first impression of our company.
  • Answer questions and address member concerns in a timely and professional manner.
  • Monitor and stock inventory, ensuring our front desk area is clean and presentable.
Requirements
  • Proven experience as a front desk receptionist or similar role.
  • Familiarity with office machines, including fax, printer, and scanner.
  • Proficient in Microsoft Office and able to multitask with ease.
  • Excellent communication and problem-solving skills.
  • Good organization abilities and a passion for delivering top-notch customer service.

We're looking for a team player who is inspired to serve and make a positive impact on our members and guests. If you're a motivated and organized individual with a passion for customer service, we encourage you to apply.



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