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Territory Service and Sales Representative
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Ecolab is a leading global provider of solutions and services for the hospitality, foodservice, and institutional markets. Our mission is to protect the world's most vital resources, including water, food, and health.
Job SummaryWe are seeking a highly motivated and customer-focused Territory Service and Sales Representative to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional service to our customers, growing sales within existing customer accounts, and identifying new business opportunities.
Key Responsibilities:- Service Customers: Conduct preventative and corrective maintenance on laundries and dish machines, dispensing equipment, and systems.
- Assist in the installation of equipment and solutions.
- Demonstrate safe equipment use, ensuring customer operations are fully functional, and teams are properly trained.
- Provide emergency service to existing customers via phone or in person, as needed.
- Manage equipment, parts, and inventory to control costs.
- Provide solutions: Communicate our total value to the customer to meet their needs and grow sales within existing customer accounts.
- Leverage tools and technology (including tablet and mobile phone apps) to conduct service visits and recommend unique programs and solutions to customers.
This is a field-based position and may require travel to various locations and surrounding areas. After completing an initial training program, you will be servicing established customers, including restaurants, hotels, schools, long-term care facilities, and more within an assigned territory.
Requirements:- High School Diploma or GED.
- 1 year of mechanical service, customer service, food service, or hospitality industry-related experience.
- Associates degree or other advanced training or certifications.
- Availability to provide emergency assistance to customers, which may occur at night, on weekends, and over holidays.
- Current and valid driver's license.
- Previous mechanical problem-solving experience (e.g., plumbing, electrical, HVAC, and/or mechanical experience) in a military environment and/or industries related to food service, laundry, housekeeping, hospitality, and/or pool and spa.
Our Institutional team powers positive outcomes for customers globally in hospitality, foodservice, long-term care, and other industries by delivering what matters most to them: delighted guests, protected reputations, and optimized operations. We build long-lasting relationships through unmatched expertise, science-based guidance, and actionable insights in cleanliness, food safety, public health, and more.
Benefits:Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.