Executive Operations Manager

1 week ago


Jackson, Tennessee, United States Capitol City Residential Health Care Full time
Job Summary

Capitol City Residential Health Care is seeking a highly skilled and detail-oriented Executive Operations Manager to oversee the efficient management of various operational aspects. The ideal candidate will have a strong background in healthcare or residential care settings and possess excellent organizational and multitasking skills.

Key Responsibilities
  • Operational Management:
    • Manage Individual Service Plans (ISPs) to ensure accuracy and completeness.
    • Ensure timely acknowledgment and distribution of ISPs to relevant teams.
    • Accurately enter goals into the Therap system.
  • Training and Development:
    • Develop and update individual training documents to reflect current goals and objectives.
  • Licensing and Credentialing:
    • Assist with tracking licensing, credentialing dates, and recertification.
    • Prepare for licensing, credentialing, and audits to ensure compliance with regulatory standards.
  • Compliance and Audits:
    • Conduct quarterly compliance audits for operations using the DIDD Quality Assurance tools.
    • Provide detailed reports of audit findings to the Chief Operating Officer (COO).
  • Reporting and Analytics:
    • Complete monthly reports for the DIDD, ECF, and Choices populations, ensuring accuracy and timeliness.
  • Medical Management:
    • Participate in cross-training for medical management oversight tasks, ensuring compliance with healthcare standards and protocols.
  • Additional Responsibilities:
    • Perform other operational duties as assigned by the COO.
Requirements
  • Bachelor's degree in a related field or equivalent work experience.
  • Strong organizational and multitasking skills.
  • Excellent attention to detail.
  • Proficiency in using Therap, EZ Pro, and other relevant systems.
  • Ability to work independently and as part of a team.
  • Good communication skills, both written and verbal.
  • Experience in healthcare or residential care settings preferred.


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