Cisco IP Telephony Architect

22 hours ago


Pittsburgh, Pennsylvania, United States All Lines Technology Full time
Senior Cisco VoIP Architect

All Lines Technology is seeking a highly skilled and experienced Cisco VOIP Architect to lead our team in designing, implementing, and maintaining our client's in-house IP telephony voice communication architecture and its associated network connections and component hardware.

Key Responsibilities:

  • Develop architecture plans for voice and data services, ensuring seamless integration and scalability.
  • Install and configure network hardware modules, including IP and PBX communication servers, to ensure optimal performance and reliability.
  • Design and implement Cisco Unity systems, providing a robust and secure voice communication platform.
  • Troubleshoot VoIP network issues, analyzing and resolving complex problems to minimize downtime and ensure business continuity.
  • Analyze and upgrade network security systems and protocols, ensuring the highest level of security and compliance.
  • Add network users and manage company permissions, ensuring efficient access and control.
  • Coordinate strategies for defining, deploying, and maintaining the company's voice communication architecture, aligning with business objectives and goals.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5+ years of experience in network voice, collaboration, telepresence, and call center environments.
  • Deep knowledge of Cisco IP telephony technologies and solutions, including CUCM, Unity, Voice Gateways, Collaboration Edge, Jabber, Telepresence, and inbound/outbound routing with PRI and SIP trunking.
  • Experience in network planning, architecture design, and engineering, with a focus on scalability and reliability.
  • Experience with Cisco Unified Communications Manager (CUCM) and its associated features and functionalities.
  • Ability to evaluate new products, perform network problem resolution, and develop and document technical standards and interface applications.

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