Cisco VOIP Architect

1 week ago


Pittsburgh, Pennsylvania, United States All Lines Technology Full time
Job Overview

All Lines Technology is seeking a highly skilled and experienced Cisco VOIP Architect to lead the design, implementation, and maintenance of our client's in-house IP telephony voice communication architecture and its associated network connections and component hardware.

Key Responsibilities
  • Architecture Planning: Develop comprehensive architecture plans for voice and data services, ensuring seamless integration and optimal performance.
  • Network Hardware Installation: Install and configure network hardware modules, including IP and PBX communication servers, to support voice and data services.
  • Cisco Unity Implementation: Design and implement Cisco Unity systems, ensuring smooth integration with existing infrastructure.
  • Troubleshooting: Troubleshoot VoIP network issues, analyzing and resolving problems to minimize downtime and ensure high-quality voice services.
  • Network Security: Analyze and upgrade network security systems and protocols to protect against threats and ensure secure voice communication.
  • User Management: Add network users and manage company permissions, ensuring secure access to voice and data services.
  • Architecture Maintenance: Coordinate strategies for defining, deploying, and maintaining the company's voice communication architecture, ensuring optimal performance and scalability.
Requirements
  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Experience: 5+ years of experience in network voice, collaboration, telepresence, and call center environments.
  • Cisco Expertise: Deep knowledge of Cisco IP telephony technologies and solutions, including CUCM, Unity, Voice Gateways, Collaboration Edge, Jabber, Telepresence, and inbound/outbound routing with PRI and SIP trunking.
  • Network Planning: Experience in network planning, architecture design, and engineering, with a focus on voice and data services.
  • CUCM Expertise: Experience with Cisco Unified Communications Manager (CUCM).
  • Problem Resolution: Ability to evaluate new products, perform network problem resolution, and develop and document technical standards and interface applications.

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