Cisco Voice Communications Engineer

4 weeks ago


Pittsburgh, Pennsylvania, United States All Lines Technology Full time
All Lines Technology Seeks a Skilled Cisco VOIP Architect

We are looking for a highly skilled and experienced Cisco VOIP Architect to design, implement, and maintain our client's in-house IP telephony voice communication architecture and its associated network connections and component hardware.

Key Responsibilities:
  • Develop architecture plans for voice and data services.
  • Install network hardware modules including IP and PBX communication servers.
  • Design and implement Cisco Unity systems.
  • Troubleshoot VoIP network issues.
  • Analyze and upgrade network security systems and protocols.
  • Add network users and manage company permissions.
  • Coordinate strategies for defining, deploying, and maintaining the company's voice communication architecture.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5+ years of experience in network voice, collaboration, telepresence, and call center environments.
  • Deep knowledge of Cisco IP telephony technologies and solutions.
  • Experience in the administration and support of Cisco's UC portfolio, including but not limited to CUCM, Unity, Voice Gateways, Collaboration Edge, Jabber, Telepresence, and inbound/outbound routing with PRI and SIP trunking.
  • Experience in network planning, architecture design, and engineering.
  • Experience with Cisco Unified Communications Manager (CUCM)
  • Ability to evaluate new products, perform network problem resolution, and develop and document technical standards and interface applications.


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