Area Manager

1 month ago

Denver, Colorado, United States Maintenance Resources Inc. Full time
Job Title: Area Manager

As an Area Manager at Maintenance Resources Inc., you will play a key role in ensuring the success of our clients by providing exceptional support and service. This is a challenging and rewarding position that requires strong leadership and communication skills.

Key Responsibilities:
  • Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
  • Lead and manage a team of site supervisors, subcontractors, and cleaning crews to ensure efficient and effective operations.
  • Manage and develop client accounts to initiate and maintain favorable positive relationships with clients.
  • Responsible for leading assigned site supervisors, subcontractors, and cleaning crews dedicated to meeting the operational needs of assigned client facilities.
  • Ensure a clean and orderly environment that exceeds expectations and makes our clients look good.
  • Actively involved, Day to Day with Property Management in all facility-related functions. Managing day-to-day communication and activity, reporting with Property Management.
  • Trains and supports staff in implementing policies, procedures, and safety requirements, while also evaluating performance.
  • Proactively communicates with clients; predicting clients' needs and taking quick action to prevent complaints or solve them quickly. Reporting such client needs to assigned MRI Regional Manager.
  • Manages equipment and supplies to follow facility budgets and productivity needs.
  • Schedules special services and completes corresponding work orders to follow accounting department deadlines.
  • Acts as a team leader and confidently hires staff and/or releases staff when necessary.
  • Deeply involved in managing quality control at each facility, providing monthly on-site MRI QMR quality inspections in conjunction with the client site supervisor.
  • Provide follow-up emails to clients after each meeting.
  • Creates a weekly work plan provided to the direct supervisor.
  • Manages work orders, training needs, scheduling, and payroll reports.
  • Works with company software and management tools such as MRI QMR, Paycom, Outlook, Excel, Word, etc.
  • Attending scheduled meetings and training sessions with Property Management department leads.
  • Ability to substitute for absent supervisors and work quickly to fill absent site positions.
  • Other duties as assigned.
  • Managing Paycom needs, PAFs, hiring, terminations, checking punches, ensuring employees punch in and out daily, etc.
Qualifications:
  • Minimum of two years of previous management and training experience.
  • Minimum of two years of Janitorial experience, supervising crews, systems, and preventative programs.
  • Two or more years of direct customer service.
  • Professional and positive customer communication ability.
  • Professional and neat appearance.
  • Positive attitude and team player.
  • Bilingual Spanish/English preferred.
  • Valid driver's license.
  • Possess OSHA training certification and/or able to test for the certification.
  • Ability to pass background checks and drug testing.
  • Ability to travel by plane.
Working Conditions:

The position requires working on a computer daily. Requires driving to and from client facilities, walking and lifting 50lbs, at times working outside, kneeling, and crouching. May be required to work nights and weekends. May be required to work out of state unscheduled or as needed. Maintain shop organization, inventory closets, etc.

Physical Requirements:

A position may be physically demanding requiring, sitting, walking, or standing for long periods, and lifting, pushing, and/or pulling heavy objects. Requires driving regularly.

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