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Affordable Community Manager

2 months ago

Seattle, Washington, United States Thrive Communities Full time

Assistant Community Manager Role

Thrive Communities is seeking a highly skilled and motivated Assistant Community Manager to join our team. As an Assistant Community Manager, you will play a critical role in supporting the Community Manager in effectively managing our properties, ensuring a high level of resident satisfaction, and driving business growth.

Key Responsibilities:

  • Maintain accurate resident records and update daily reports on rents, deposits, and application fees.
  • Process and submit tax credit certifications and recertification files for approval.
  • Manage electronic storage of tax credit/lease agreement files in Yardi and Thrive software.
  • Oversee extended vacancies report and ensure timely completion of move-in and move-out processes.
  • Provide exceptional customer service to residents, clients, and vendors, ensuring a positive community experience.
  • Collaborate with the Community Manager to develop and implement marketing strategies to improve resident satisfaction and drive business growth.
  • Conduct regular property inspections to ensure cleanliness and maintenance standards are met.
  • Process security deposit move-out reports and ensure accurate accounting of resident deposits.
  • Perform additional duties as assigned by the Community Manager or Regional Manager.

Requirements:

  • At least two years of experience in property management as a Leasing Consultant/Manager, Assistant Manager, or Community Manager.
  • Experience with LIHTC and/or other affordable programs.
  • Strong leadership skills and ability to work effectively in a team environment.
  • Excellent communication and customer service skills.
  • Proficient in Microsoft Word and Excel.
  • Ability to lift/move/push/pull up to 25 lbs on occasion and frequent need to lift/push/pull up to 20 lbs.

Physical Requirements:

  • This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day.
  • Constant need to type, write, and grasp (working at a computer and answering phones).
  • Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items).

Equal Employment Opportunity:

Thrive Communities is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees and applicants.

Background Check & Drug Screen Policy:

Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative.