Regional Manager, Program Management
18 hours ago
Job Summary:
The Regional Manager, Program Management will be responsible for leading a team of Program Managers in a region or group of airlines, ensuring all program commitments are met. This role requires strong leadership and communication skills, as well as the ability to manage program profit and loss statements.
Key Responsibilities:
- Directly supervise Programs Managers responsible for customers in a region or group of airlines.
- Ensure total customer satisfaction from award of program through in-service operations.
- Communicate with middle management at airlines and other 3rd party companies.
- Responsible for overall group performance of the assigned customer programs.
- Lead the program managers by ensuring regular team meetings and integrated schedules.
- Ensure assigned staff are accountable for delivery according to contracted terms.
- Prioritize daily workload to support of Program/Regional needs.
- Monitor program schedule commitments and direct appropriate personnel of possible impacts(s) or change(s).
- Mentor and provide feedback to Program Managers.
Requirements:
- Demonstrated ability to mentor, lead, and build effective teams.
- Wide knowledge of the Airline and aviation industry.
- Demonstrated ability to fully manage program profit and loss statements.
- Proven leadership ability in identifying program issues, facilitating solutions, and assisting/managing customer escalations for program issues.
- Proficient in the use of MS office suite of software applications.
- Advanced experience using Microsoft Project highly desired.
What We Offer:
- A highly competitive, comprehensive and flexible benefits program.
- Exempt Salaried employees receive flexible paid time off.
- Non-exempt hourly employees accrue 14 vacation days per year + 7 sick days + 3 personal days.
- All employees receive 11 company paid holidays per year.
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