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Senior Customer Support Specialist

2 months ago


Dalton, Georgia, United States Circle K Stores, Inc. Full time
Position Overview

As a Lead Customer Service Representative, you will play a crucial role in ensuring exceptional service delivery to our valued customers. Your expertise will guide the customer service team in providing top-notch support and assistance.

Key Responsibilities
  • Oversee daily operations of the customer service department.
  • Train and mentor team members to enhance their skills and performance.
  • Address customer inquiries and resolve issues effectively.
  • Implement best practices to improve service quality and efficiency.
Qualifications

The ideal candidate will possess strong communication skills, a customer-centric mindset, and the ability to lead a team in a fast-paced retail environment.

Work Schedule

Flexible availability is required to meet the needs of the business.