Automotive Sales Professional

5 days ago

Ocala, Florida, United States Jenkins Genesis of Ocala Full time
About Jenkins Genesis of Ocala

Jenkins Genesis of Ocala is a leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair.

Job Summary

The Sales Consultant will maximize and support 100% of all inbound and outbound customer traffic, while maintaining the highest possible level of customer satisfaction. This position requires an individual with excellent people skills and the ability to work in a fast-paced environment.

Key Responsibilities
  • Work a daily business plan and communicate with incoming traffic, phone-up follow-up, sold follow-up, orphan follow-up, service follow-up, and letters
  • Update business plans and client cards, and use eLead CRM to manage and measure lead activity
  • Leverage auto responders, personalized email templates, and phone guides to drive appointments and sales
  • Manage and measure all lead activity and results, including initial email response, personalized emails, initial phone call to set appointments, and confirm appointments to drive show rate
  • Greet in-coming sales opportunities, do a comprehensive needs assessment, initiate the EMI, select the right vehicle with the help of the Floor Manager, present the vehicle based on the client's needs and wants, demonstrate vehicles at the dealership, present arithmetic to customers and facilitate paperwork, deliver vehicle, sign customer up for first service appointment at delivery, unsold follow-up of prospects who do not buy, follow-up for people who did not show for appointment, sold follow-up for customers who buy, referrals and household prospecting, ongoing customer contact to promote loyalty and retention, facilitate automated follow-up, renewal contacts to re-sell the customer base, and adhere to all company policies, procedures, and safety standards
Requirements
  • High school diploma or the equivalent
  • Ability to read and comprehend instructions and information
  • A professional appearance and customer-oriented attitude
  • Excellent interpersonal and telephone skills, well-organized, and self-motivated
  • Knowledge and understanding of federal, state, and local laws that govern retail
Physical Demands
  • Sitting: Remaining in the seated position
  • Standing: Stand for long periods of time
  • Walking: Be able to move around the facility and grounds
  • Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands
  • Reaching: Extending hand(s) and arm(s) in any direction
  • Crouching: Bending body downward and forward by bending legs and spine
  • Far Vision: Clarity of vision at 20 feet or more
  • Depth Perception: Three-dimensional vision
  • Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
Environmental Conditions

Be able to work outside in weather and inside a climate-controlled environment

Demonstration Drives

Salespersons will accompany customers on demonstration drives. Under no circumstances will customers be allowed to drive a new or used automobile without being accompanied by a salesperson.

Dress Code

All salespeople will keep themselves and their work area neat and clean. Excellent hygiene and grooming are a must. A Company Polo or shirt and tie are required for all men and business professional for all women.

Behavior

The only thing in life we have control of is our attitude. A positive mental attitude is just as contagious as a negative attitude. The door to happiness opens from the inside out not the outside in.

We will abide by one of our most important principles and honor the absent. We will not speak negatively about coworkers or anyone else in the organization. If we suspect a coworker has a negative attitude, we will help them reset their human computer and pick them up.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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