Wireless Sales Representative
4 days ago
We are seeking a highly motivated and customer-focused Wireless Sales Representative to join our team at the Navajo Tribal Utility Authority. As a key member of our sales team, you will be responsible for providing exceptional customer service and selling wireless products and services to meet and exceed sales targets.
Key Responsibilities- Qualify customers and sell wireless products and services to achieve sales targets
- Demonstrate and communicate wireless service and device feature functionality, billing procedures, and equipment usage to customers
- Perform outbound calls to follow up with customers after sales to ensure product and customer satisfaction
- Provide basic troubleshooting and customer service support for customer inquiries
- Effectively perform back office duties, including inventory management, repair, and shipping and receiving of repairs with third-party vendors
- Stay up-to-date on industry-wide wireless products and services, as well as billing and support systems
- Work effectively in a fast-paced retail environment and maintain a strong background in retail sales, distribution, and merchandising
- High school diploma or equivalent required
- 6 months to 1 year of retail sales, customer service, or telecommunications experience preferred
- Aptitude to learn wireless products and services
- Ability to work independently with minimal supervision
- Strong communication and customer service skills
- Ability to provide high levels of customer service and interact positively with customers
- Ability to reconcile and balance cash registers
- Good decision-making skills
- Bilingual skills in Navajo and English preferred
- Valid driver's license required
- Working knowledge of billing and support systems, as well as Microsoft Office suite
- Strong background in retail sales, distribution, and merchandising
The Navajo Tribal Utility Authority is an equal opportunity employer and provides preference to qualified Navajo candidates under the Navajo Preference in Employment Act. We are committed to creating a diverse and inclusive work environment and welcome applications from qualified candidates of all backgrounds.
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