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Customer Service Representative

2 months ago

Augusta, Maine, United States Portland Glass Full time
About Portland Glass

Portland Glass is a leading company in the glass industry, with a reputation for quality and excellence. We are committed to providing our customers with the best possible service and products.

Job Summary

We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving customer complaints in a timely and professional manner.

Key Responsibilities
  • Provide exceptional customer service to internal and external customers
  • Respond to customer inquiries and resolve customer complaints in a timely and professional manner
  • Work collaboratively with other departments to resolve customer issues
  • Develop and maintain a thorough knowledge of our products and services
  • Meet or exceed customer satisfaction targets
Requirements
  • High school diploma or equivalent required
  • Excellent written and verbal communication skills
  • Proficient in MS Office, including Word, Excel, PowerPoint, and Outlook
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Ability to maintain a valid driver's license and a clean driving record
What We Offer
  • Competitive pay and benefits package
  • Opportunities for advancement and professional growth
  • A dynamic and supportive work environment
  • Training and development programs to help you succeed

At Portland Glass, we are committed to providing our employees with a positive and supportive work environment. We offer a competitive pay and benefits package, as well as opportunities for advancement and professional growth. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.