Veterinary Assistant Manager

2 days ago


Madison, Wisconsin, United States Banfield Pet Hospital Full time
Job Summary

The Shift Lead is a vital role at Banfield Pet Hospital, responsible for ensuring the smooth operation of our hospitals and providing exceptional care to our patients and clients. As a Shift Lead, you will be the face of our hospital, leading by example and setting the standard for our team members.

Key Responsibilities
  • Provide leadership and guidance to our veterinary assistants and technicians, ensuring they have the support and resources they need to deliver exceptional care.
  • Coordinate and manage hospital operations, including scheduling, inventory management, and equipment maintenance.
  • Assist with client communication, resolving issues and providing exceptional customer service.
  • Collaborate with our veterinary team to ensure seamless communication and coordination of patient care.
  • Contribute to the development and implementation of hospital policies and procedures.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Minimum 2 years of experience in a veterinary hospital or related field.
  • Excellent communication and leadership skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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