Operations Manager

2 months ago


Sioux Falls, South Dakota, United States Sonic Drive In Full time

Job Summary:

A Sonic Drive-In Operations Manager is responsible for overseeing the productivity of our team members to deliver exceptional customer service. This role requires a strong leader who can train, monitor, and coach team members to ensure operational excellence.

Key Responsibilities:

  • Training and Development: Provide guidance and support to team members to enhance their skills and knowledge.
  • Task Management: Direct and assign tasks to team members to ensure efficient workflow and productivity.
  • Customer Service: Ensure that customers receive outstanding service and that their needs are met.
  • Compliance: Monitor and enforce compliance with operational standards, food safety procedures, and security policies.
  • Staffing and Scheduling: Maintain and adjust staffing levels to meet business needs.
  • Store Maintenance: Ensure that the store is clean and well-maintained.
  • Administrative Tasks: Perform opening, closing, inventory, and administrative tasks as required.
  • Employee Relations: Address employee issues in a respectful and professional manner.
  • Teamwork: Collaborate with team members to achieve business objectives and provide support when needed.

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