Event Coordinator

2 days ago


Cambridge, Massachusetts, United States Fooda Full time
About Fooda

We believe a workplace food program should be something employees love and look forward to every day. Our mission is to feed hungry people at work through our ongoing food programs located within companies and office buildings. We operate in over 20 major US cities and continue to expand across the United States.

Job Summary

We are currently recruiting for a part-time Event Coordinator in our Cambridge market. This is an excellent opportunity for candidates with a hospitality or events background who are eager to learn about food service, work with great customers, and support a broad network of excellent local restaurants.

Key Responsibilities
  • Support Fooda events in a variety of capacities, including setting up, tearing down, cleaning equipment and site areas, problem-solving, and ensuring high-quality set-up and customer experience
  • Gain competency with Fooda's technology and standard operations procedures
  • Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
  • Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
  • Conduct onsite Fooda promotions and mobile app coaching
  • Provide real-time onsite customer service to resolve issues promptly directly with the consumer
  • Facilitate audits of restaurant event set-up to ensure consistency and high quality
  • Escalate issues to Operations Manager when necessary to keep them informed or help problem-solve
  • Assist with barista responsibilities
Requirements
  • You love building relationships with customers and enjoy customer service
  • You are friendly, high energy, and love interacting with other people
  • You are savvy with technology and will be comfortable in a fast-paced start-up
  • You are resourceful, exhibit grace under pressure, and know you're capable of finding solutions
  • You are a strong communicator and self-starter
  • You are organized and detail-oriented. Type-A personality is a plus
  • You're someone who knows the local territory and gets around efficiently in your own car
  • You're looking for a steady part-time job 2 days per week Monday & Tuesday 10am-2pm (between 5 - 15 hours per week) during regular business hours and value flexibility *potential Friday*
  • Prior catering or serving experience strongly preferred
What We Offer
  • Competitive wages
  • 401k Retirement Savings Plan with company match
  • Long-term opportunities for advancement within Fooda
  • Networking opportunities for work or career with local restaurants
  • A fulfilling, challenging work experience and free food

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.


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