Executive Casino Host
1 month ago
As an Executive Casino Host at Station Casinos, you will be responsible for providing exceptional guest service, recognizing frequent guests, and ensuring they have information on how to contact any host for future needs. You will explain promotions, programs, and current giveaways to all guests, highlighting the benefits and privileges of using a player's card. Your goal will be to improve guest service, develop and implement new promotions, and maintain and cultivate relationships with VIP guests.
Key Responsibilities
• Greet guests and recognize frequent guests
• Ensure guests have information on how to contact any host for future needs
• Explain promotions, programs, and current giveaways to all guests
• Explain the benefits and privileges of using a player's card
• Improve guest service and develop and implement new promotions
• Maintain and cultivate relationships with VIP guests
Requirements
• Communicate effectively with guests, team members, and management
• Be well-organized and detail-oriented
• Be available to work the shifts necessary to complete functions and responsibilities
• Obtain Gaming Registration
• Maintain confidentiality to surveillance operations and activities
• Have two plus years of experience preferred
• Have basic computer skills
• Be able to work quickly and accurately under high stress situations
What We Offer
• Competitive salary and benefits package
• Opportunities for career growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
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