Current jobs related to Senior Customer Experience Partner - Charlotte, North Carolina - Maersk

  • Senior Customer Experience Partner

    3 weeks ago

    Charlotte, North Carolina, United States Maersk Full time

    Customer Experience ExcellenceMaersk is seeking a seasoned professional to join our team as a Senior Customer Experience Partner. In this pivotal role, you will be responsible for building and nurturing long-term relationships with customers, providing exceptional service, and driving sales growth.About the Role:As a Senior Customer Experience Partner, you...

  • Senior Customer Experience Partner

    2 weeks ago

    Charlotte, North Carolina, United States A.P. Møller - Maersk AS Full time

    Senior Customer Experience Partner Role OverviewAt A.P. Møller - Maersk A/S, we are seeking a skilled Senior Customer Experience Partner to join our team. As a key member of our organization, you will play a pivotal role in delivering exceptional customer service and driving sales growth.Key Responsibilities:* Understand customer business requirements and...

  • Senior Customer Experience Liaison

    3 weeks ago

    Charlotte, North Carolina, United States A.P. Mller - Maersk AS Full time

    About the RoleWe are seeking a highly skilled Senior Customer Experience Partner to join our team at A.P. Moller - Maersk A/S. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and driving sales growth.Key ResponsibilitiesUnderstand...

  • Senior Customer Experience Analyst

    3 weeks ago

    Charlotte, North Carolina, United States Red Ventures Full time

    About the RoleWe are seeking a Senior Customer Experience Analyst to join our team at Red Ventures. As a key member of our Client Services Group, you will work closely with business leaders to drive customer experience optimization and growth.Key ResponsibilitiesDevelop and implement data-driven strategies to enhance customer experience and drive business...

  • Senior Customer Experience Analyst

    2 weeks ago

    Charlotte, North Carolina, United States Red Ventures Full time

    About the Role:We are seeking a Senior Customer Experience Analyst to join our team at Red Ventures. As a key member of our Client Services Group, you will work closely with business leaders to drive customer experience optimization and growth.Key Responsibilities:Develop and implement data-driven strategies to enhance customer experience and drive business...

  • Senior Partner Sales Manager

    3 weeks ago

    Charlotte, North Carolina, United States New Relic Full time

    Job Title: Senior Partner Sales ManagerWe are seeking a highly skilled Senior Partner Sales Manager to join our team at New Relic. As a key member of our sales organization, you will be responsible for driving sales growth and building strong relationships with our technology partners.Key Responsibilities:Recruit, qualify, enable, and build partner...

  • Senior Customer Experience Analyst

    2 weeks ago

    Charlotte, North Carolina, United States Red Ventures Full time

    About the Role:We are seeking a highly skilled Senior Customer Experience Analyst to join our team at Red Ventures. As a key member of our Client Services Group, you will be responsible for working with business leaders to drive customer experience optimization and improve site performance.Key Responsibilities:Operate as an owner, utilizing data and a deep...

  • Senior Audit Associate

    3 weeks ago

    Charlotte, North Carolina, United States Rödl & Partner Full time

    Why Choose Rödl & Partner?We invest in our employees' growth by providing cutting-edge technology and access to learning opportunities. Our team members receive regular feedback sessions to help them advance in their careers. We celebrate deadlines and organize firm events to recharge as a team. We acknowledge and celebrate both career and personal...

  • Senior Client Partner

    1 month ago

    Charlotte, North Carolina, United States Endava Full time

    Job DescriptionAt Endava, we are seeking a highly skilled and experienced Senior Client Partner to join our Commercial team. As a key member of our organization, you will be responsible for driving business growth, managing partnerships, and providing industry subject matter expertise and advisory to both clients and internal teams.Key...

  • Senior Marketing Director

    3 weeks ago

    Charlotte, North Carolina, United States Discovery Senior Living Full time

    Job Title: Senior Director of MarketingDiscovery Senior Living is seeking a highly skilled Senior Director of Marketing to lead our marketing efforts in the Eastern US. This is a critical role that will drive lead generation, brand awareness, and occupancy goals for our communities.Key Responsibilities:Develop and execute quarterly/annual marketing plans for...

  • Customer Experience Specialist

    4 days ago

    Charlotte, North Carolina, United States Tri Pointe Homes Holdings, Inc. Full time

    Overview:Tri Pointe Homes Holdings, Inc. is a company that prioritizes its customers' needs and satisfaction. As a Customer Care Representative, you will play a crucial role in delivering exceptional experiences to homeowners.The ideal candidate will have a strong background in home construction, customer care, or a related field. A minimum of 3 months of...

  • Senior Marketing Director

    3 weeks ago

    Charlotte, North Carolina, United States Discovery Senior Living Full time

    Job Title: Senior Marketing DirectorDiscovery Senior Living is seeking a highly skilled Senior Marketing Director to lead our marketing and brand strategy efforts in the Eastern US. As a key member of our leadership team, you will be responsible for developing and executing marketing plans that drive lead generation and conversion for our communities.Key...

  • Customer Service Partner

    3 weeks ago

    Charlotte, North Carolina, United States Sealed Air Corporation Full time

    Job SummaryWe are seeking a highly skilled Customer Service Partner to join our team at Sealed Air Corporation. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products to drive sales growth.Key Responsibilities:Process all orders efficiently and...

  • Senior Marketing Director

    2 weeks ago

    Charlotte, North Carolina, United States Discovery Senior Living Full time

    About the Role:Discovery Senior Living is seeking a highly skilled Senior Director of Marketing to lead our national and regional brand marketing efforts in the Eastern US. This collaborative position will be responsible for developing and executing quarterly/annual community marketing strategies to drive lead generation, conducting channel analysis,...

  • Part Time Driver for Amazon Freight Partner

    3 weeks ago

    Charlotte, North Carolina, United States Amazon Freight Partner Full time

    Amazon Freight Partner is seeking motivated Class A CDL drivers to join its team. As a driver with Amazon Freight Partner, you will haul Amazon loads using state-of-the-art equipment and technology, including brand new day cabs. You will drive local and regional routes that have you home after every shift, working a maximum of 31 hours per week.Key...

  • Senior HR Business Partner

    3 weeks ago

    Charlotte, North Carolina, United States Enpro Inc. Full time

    Job SummaryThe Senior HR Business Partner - Corporate role is responsible for providing strategic human resource support to Enpro Inc.'s Corporate and Shared Services teams. This includes employee relations, talent acquisition, training and development, policy and procedure alignment, compensation and payroll, performance management, and compliance with...

  • Senior User Experience Designer

    3 weeks ago

    Charlotte, North Carolina, United States ICONMA Full time

    Job Title: Senior User Experience Designer Job Summary: We are seeking a highly skilled Senior User Experience Designer to join our team at ICONMA. As a key member of our design team, you will be responsible for creating user-centered design solutions that meet the needs of our customers. Key Responsibilities: * Collaborate with product managers,...

  • Senior Customer Success Manager

    2 weeks ago

    Charlotte, North Carolina, United States Velocity(Holland, OH) Full time

    Velocity is seeking a seasoned professional to fill the role of Senior Customer Success Manager. This position requires a dynamic individual who can provide exceptional customer service and develop long-term business relationships. The ideal candidate will have 3 to 5 years of experience in customer service and IT, with a strong ability to manage complex...

  • Senior UX Architect

    2 weeks ago

    Charlotte, North Carolina, United States LendingTree Full time

    Unlock a Career in User Experience at LendingTreeLendingTree is the nation's largest online lending marketplace, connecting customers with multiple lenders to find the best deals on loans, credit cards, savings accounts, and insurance. As a Senior UX Architect, you will play a crucial role in enhancing the user experience of our mortgage experience,...

  • Senior Financial Solutions Partner

    3 weeks ago

    Charlotte, North Carolina, United States PartnerRe Full time

    Job Title: Senior Financial Solutions PartnerPartnerRe is a leading global reinsurer with a reputation for financial stability and strength. We are seeking a dynamic and results-oriented leader to join our Financial Solutions team in North America.About the RoleWe are looking for a seasoned professional with a proven track record in business development and...

Senior Customer Experience Partner

2 months ago

Charlotte, North Carolina, United States Maersk Full time

About Maersk

Maersk is a global leader in integrated logistics, committed to innovation and transformation. We redefine the boundaries of possibility and set new standards for efficiency, sustainability, and excellence.

Our Culture

We believe in the power of diversity, collaboration, and continuous learning. Our employees reflect and understand the customers we serve, working together to shape the future of global trade and logistics.

The Role

We are seeking a Senior Customer Experience Partner to join our team. As a key member of our organization, you will play a pivotal role in understanding our customers' businesses, providing excellent service, and driving sales growth.

Responsibilities

  • Understand customer business requirements and execute according to defined procedures and metrics.
  • Build and nurture long-term relationships with customers and internal teams.
  • Proactively identify and solve program exceptions, collaborating with the Global Service Centre team.
  • Maintain procedures and metrics in line with business changes and analyze and address any gaps in service levels.
  • Present program initiatives to internal stakeholders and coordinate projects initiated by clients or our team.
  • Act as a liaison between our team and clients to improve understanding and communication.

Requirements

  • Strong technical skills, including familiarity with Maersk systems and MS Office tools.
  • Excellent communication skills, both written and verbal.
  • A customer-focused mindset and the ability to work well under pressure.
  • A solid understanding of logistics and supply chain management.
  • Experience in transportation or logistics, with at least 3-5 years in SCM or a related industry.
  • Client or program management experience is a plus.

What We Offer

  • A dynamic environment where every day brings new challenges and opportunities.
  • A culture where your efforts are valued, recognized, and rewarded.
  • A collaborative spirit where you can join forces with amazing colleagues who share a deep commitment to our values.

Benefits

  • Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match.

Maersk is an Equal Opportunities Employer

We are committed to a diverse and inclusive workplace, and we welcome applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.