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Event Operations Manager

2 months ago

Portland, Oregon, United States Rose Quarter Full time

Job Summary:

We are seeking a highly organized and detail-oriented Event Operations Manager to join our team at the Rose Quarter. As a key member of our Conversions Department, you will be responsible for planning, supervising, and coordinating all activities and operations, including ice installations and event setup/takedown.

Key Responsibilities:

  • Oversee conversion timelines, goals, quality-assurance, and safety training of crews
  • Assist with recruitment, scheduling, payroll, and supervision of all personnel, including disciplinary actions
  • Confirm event information from Event Management and Production teams and direct the department accordingly
  • Maintain proper storage of Conversion tools and supplies as needed
  • Work closely with Facility operations department to maintain equipment and ensure it is in excellent working condition
  • Procure necessary equipment for the Conversions department
  • Locate and correct any problems that could place the building in violation of fire and/or safety codes
  • Develop training plans and Standard Operating Procedures (SOPs)
  • Support the development of departmental policies and procedures to ensure the highest possible standard of operations
  • Coordinate with other departments and contractors as needed on event and non-event days
  • Proactively seek out improvement projects and processes to streamline conversions
  • Work closely with the Conversion overnight shift to ensure seamless interactions between crews
  • Operate forklift and scissor lift as needed
  • Oversee and participate in ice installations to ensure accuracy, including supervision and training of ice making crews, and maintenance of ice making supplies and equipment

Requirements:

  • Strong leadership skills through busy and slow times of the year
  • Organized multitasking of dealing with multiple size and type of events
  • Experience in Microsoft Office software
  • Strong organization skills
  • Calm and professional demeanor in an often-stressful environment
  • Ability to understand and overcome adversities that may arise during and outside of events

Perks:

  • Competitive hourly rate of $27.50
  • Comprehensive healthcare coverage
  • Retirement plan
  • Paid maternal and parental leave
  • Flexible time off (3 weeks + 11 holidays)
  • Wellness perks
  • Tuition reimbursement
  • Free parking and discounted mass transit passes
  • Discounted and complimentary tickets
  • Ongoing learning and development