Facilities Operations Specialist

2 weeks ago


Brisbane, California, United States Hines Full time
About the Role

We are seeking a highly skilled and detail-oriented Facilities Coordinator to join our team at Hines. As a key member of our facilities operations team, you will play a critical role in ensuring the smooth day-to-day operations of our facilities.

Key Responsibilities
  • Conduct daily site walks to identify and address any maintenance issues
  • Resolve assigned work orders in a timely and efficient manner
  • Provide exceptional customer service to clients and occupants
  • Assist with the preparation of maintenance schedules for all major equipment and serviced areas
  • Conduct routine site inspections to ensure compliance with company standards
  • Manage the facilities storage space and maintain updated inventory information
  • Support lite maintenance needs, including adjusting monitors, desks, and changing lights or filters
  • Move office equipment and assist with space reconfigurations as necessary
  • Conduct audits as assigned
  • Develop and maintain a professional, hospitality-forward environment for employees
  • Assist with the development and distribution of occupant-facing communication and guides
  • Oversee space tours, including developing tour plans and providing tours
  • Support after-hours call back rotation, as needed
  • Vendor management and invoice processing
Requirements
  • High school diploma or equivalent from an accredited institution
  • Two or more years of professional experience required
  • Aptitude for identifying and resolving issues efficiently
  • Strong organizational skills to manage multiple tasks and priorities simultaneously
  • Strong interpersonal and communication skills
  • Ability to develop positive relationships
  • Basic knowledge of Microsoft Office and comfort using computerized work ticketing systems
  • Ability to interpret technical instructions in mathematical or diagram form
  • Commitment to hospitality, ensuring that all actions contribute to a positive customer experience
  • Strict adherence to non-disclosure agreements and a high degree of confidentiality
  • Ability to comply with client health and safety protocols
  • Ability to manually lift 35 lbs
  • Ability to climb up and down stairs, access restrictive openings, and perform emergency procedures
  • Use olfactory, auditory, and visual senses to inspect buildings and detect emergency alarms
  • Be flexible and available to support after-hours activities as required by the client
What We Offer

We offer a competitive compensation package, including a salary range of $74,000 - $92,400, as well as comprehensive training, competitive compensation, robust benefits, and generous vacation packages.

We are an equal opportunity employer and support workforce diversity.



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