Patient Services Coordinator
6 days ago
We are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at intraFUSION. As a key member of our infusion suite, you will provide administrative and clinical support to our clinical staff and patients, ensuring a seamless patient experience from start to finish.
Responsibilities- Provide administrative support to the infusion suite clinical staff and patients, including scheduling appointments, answering phone calls, and responding to routine questions.
- Greets patients to the infusion suite in a prompt, courteous, and professional manner, checks them in, and informs clinical staff of patient arrival.
- Provides and explains paperwork for patients to complete prior to examination, collects and files patient forms, and updates demographics and insurance information in the system.
- Answers, screens, and responds to routine questions, routing to appropriate personnel as indicated, or taking thorough messages if necessary personnel is unavailable.
- Checks patients out after discharge from appointment by infusion Registered Nurse, schedules returning appointments in accordance with physician order and insurance approval, and provides patients with appointment details and confirmation calls prior.
- Records patient cancellations and missed appointments, reschedules appointments, and notifies appropriate staff of the cancellation and makes note in patient chart.
- Provides general administrative support, including electronically filing charts and forms, sorting inbound emails, correspondence, or faxes, and maintaining the infusion suite in a neat and orderly manner.
- Unboxes and checks in medication inventory promptly upon receipt, labeling and storing medications as directed, and completes medication inventory counts into system at the end of each day worked, communicating any concerns to the clinical and business office teams per protocol.
- Enters new patients and/or changes in therapy into the EMR per workflow, monitors each until approval is obtained, schedules patient once approved, and provides updates to provider or patient throughout the approval process upon request.
- Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient records.
- High school diploma or equivalent required; two years of experience in a healthcare setting required.
- Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
- Must successfully complete required e-learning courses within 90 days of occupying position.
- Demonstrates adaptability, handles day-to-day work challenges confidently, and is willing and able to adjust to multiple demands in a fast-paced environment.
- Shows work commitment, sets high standards of performance, and works efficiently to achieve them.
- Commits to quality, emphasizes the need to deliver quality services.
-
Financial Services Coordinator for Patient Care
4 weeks ago
Lawrence, Massachusetts, United States Northeast Family Services Full timeJoin Our Team as a Financial Services Coordinator at Northeast Family ServicesNortheast Family Services is actively looking for a committed individual to take on the role of Financial Services Coordinator within our growing organization. In this position, you will be tasked with delivering financial assistance and support to our clients across various...
-
Patient Services Coordinator
4 weeks ago
Lawrence, Massachusetts, United States Lawrence General Hospital Full timePosition Overview:The Patient Services Coordinator plays a crucial role in the daily operations of the outpatient rehabilitation facility. This position is essential for ensuring smooth office workflows and effective communication.Key Responsibilities:1. Manage incoming calls and provide assistance to patients in a professional manner.2. Welcome patients...
-
Patient Services Coordinator
2 weeks ago
Lawrence, Massachusetts, United States intraFUSION Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at intraFUSION. This part-time position offers a unique opportunity to provide administrative and clinical assistance in a private outpatient-based infusion suite.ResponsibilitiesProvide administrative support to clinical staff and patients to...
-
Patient Services Coordinator
2 weeks ago
Lawrence, Massachusetts, United States intraFUSION Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at intraFUSION. As a key member of our infusion suite staff, you will provide administrative and clinical support to ensure a seamless patient experience.ResponsibilitiesProvide administrative support to infusion suite clinical staff and patients,...
-
Patient Service Coordinator
2 weeks ago
Lawrence, Massachusetts, United States Greater Lawrence Family Health Center Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at the Greater Lawrence Family Health Center. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our clinical sites and providing exceptional patient care.Key ResponsibilitiesPerform patient...
-
Client Service Coordinator
3 weeks ago
Lawrence, Massachusetts, United States Lawrence General Hospital Full timeJob Summary:The Client Service Coordinator at Lawrence General Hospital plays a vital role in ensuring the smooth operation of our outpatient rehabilitation clinic. As a key member of our team, you will be responsible for implementing office workflow and managing communication to provide exceptional patient experiences.Key Responsibilities:Coordinate daily...
-
Financial Services Coordinator
3 weeks ago
Lawrence, Massachusetts, United States Northeast Family Services Full timeJob SummaryNortheast Family Services is seeking a highly skilled Financial Services Representative to join our team. As a key member of our revenue cycle team, you will be responsible for providing exceptional customer service and financial support to our clients.Key ResponsibilitiesFinancial Counseling: Advise and counsel clients on their financial...
-
Geriatric Support Services Coordinator
3 days ago
Lawrence, Massachusetts, United States AgeSpan Full timeAbout AgeSpanAgeSpan is a leading provider of geriatric support services, dedicated to empowering older adults to live independently and with dignity. Our team is passionate about delivering high-quality care and support to individuals and their families.Job DescriptionWe are seeking a highly motivated and compassionate Geriatric Support Services Coordinator...
-
Intake Coordinator
7 hours ago
Lawrence, Massachusetts, United States Volunteers of America Massachusetts Full timeJob Title: Intake Coordinator - Veteran ServicesAt Volunteers of America Massachusetts, we are committed to serving the whole person and providing critical services to the residents of the Commonwealth. We are seeking an experienced Intake Coordinator to join our team and facilitate the admissions process for our Supportive Services for Veteran Families...
-
Long Term Services and Supports Coordinator
4 days ago
Lawrence, Massachusetts, United States The Northeast Independent Living Program, Inc. Full timeJob OverviewThe Northeast Independent Living Program, Inc. is seeking a highly motivated and experienced Long Term Services and Supports Coordinator to join our team. As a key member of our staff, you will play a vital role in providing Long Term Services and Support Coordination to adults enrolled in a One Care Plan.Key ResponsibilitiesProvide counseling on...
-
Clinical Coordinator RN
4 hours ago
Lawrence, Massachusetts, United States Tufts Medicine Care at Home Full timeJoin Our Team as a Clinical Coordinator RNAbout UsTufts Medicine Care at Home is a leading provider of home healthcare services, dedicated to delivering exceptional care to patients in the comfort of their own homes. We are seeking a highly skilled and compassionate Clinical Coordinator RN to join our team.Job SummaryThe Clinical Coordinator RN will play a...
-
Clinical Coordinator RN
2 days ago
Lawrence, Massachusetts, United States Tufts Medicine Full timeJob Title: RN Weekend Clinical CoordinatorJoin Tufts Medicine, a leading integrated health system, as a RN Weekend Clinical Coordinator. This role provides a supportive role to the clinical management team and performs a variety of duties in the coordination of the delivery of care to patients and families in their homes.Key Responsibilities:Triage calls...
-
Clinical Coordinator RN
1 week ago
Lawrence, Massachusetts, United States Tufts Medicine Care at Home Full timeJoin Our Team as a Clinical Coordinator RNAbout the Role:We are seeking a highly skilled and experienced Clinical Coordinator RN to join our team at Tufts Medicine Care at Home. As a Clinical Coordinator RN, you will play a vital role in the coordination of clinical services, ensuring that patients receive high-quality care in the comfort of their own...
-
Clinical Coordinator RN
2 weeks ago
Lawrence, Massachusetts, United States Tufts Medicine Care at Home Full timeJoin Our Team as a Clinical Coordinator RNAbout the Role:We are seeking a highly skilled and experienced Clinical Coordinator RN to join our team at Tufts Medicine Care at Home. As a Clinical Coordinator RN, you will play a vital role in the coordination of clinical services, ensuring that patients receive high-quality care in the comfort of their own...
-
RN Clinical Coordinator
2 weeks ago
Lawrence, Massachusetts, United States Tufts Medicine Care at Home Full timeAbout Tufts Medicine Care at HomeTufts Medicine Care at Home is a leading provider of home healthcare services, dedicated to delivering exceptional care to patients in the comfort of their own homes.Job SummaryWe are seeking a highly skilled and experienced RN Clinical Coordinator to join our team. As a key member of our clinical management team, you will...
-
Clinical Coordinator RN
2 weeks ago
Lawrence, Massachusetts, United States Tufts Medicine Care at Home Full timeJob SummaryWe are seeking an experienced Home Health RN to join our team as a Clinical Coordinator. This role will provide a supportive role to the clinical management team and perform a variety of duties in the coordination of the delivery of care to patients and families in their homes.Key ResponsibilitiesTriage calls related to patient care, including...
-
Lawrence, Massachusetts, United States Mass General Brigham Full timeAbout UsMass General Brigham Community Physicians is a leading healthcare organization dedicated to delivering exceptional patient care and advancing medical research. With a rich history of innovation and a commitment to excellence, we strive to provide unparalleled healthcare services to our patients.Our MissionWe are dedicated to improving the health and...
-
RN Clinical Coordinator
2 weeks ago
Lawrence, Massachusetts, United States Tufts Medicine Care at Home Full timeJob SummaryWe are seeking a skilled RN Clinical Coordinator to join our team at Tufts Medicine Care at Home. This is a unique opportunity to work in a supportive role, coordinating clinical services and providing direct patient care in a home health setting.Key ResponsibilitiesTriages calls related to patient care, including physician orders and staff...
-
Clinical Coordinator
3 weeks ago
Lawrence, Massachusetts, United States Tufts Medicine Care at Home Full timeTransform Your Career with Tufts Medicine Care at HomeJoin Our Team as a Clinical Coordinator - Home Health RNLocation: Remote OpportunityHours: Flexible ScheduleAs a Clinical Coordinator - Home Health RN with Tufts Medicine Care at Home, you will play a vital role in the coordination of clinical services, ensuring the delivery of high-quality patient care...
-
Lawrence, Massachusetts, United States Mass General Brigham Full timeAbout UsMass General Brigham Community Physicians is a leading healthcare organization dedicated to delivering exceptional patient care and advancing medical research. With a rich history of innovation and a commitment to excellence, we strive to provide unparalleled healthcare services to our patients.Our MissionWe are dedicated to improving the health and...
