Customer Service Representative

1 week ago


Medford, Oregon, United States Penske Full time
About the Job

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative Fueler/Washer at Penske. As a key member of our team, you will play a vital role in ensuring our customers receive exceptional service and their vehicles are fueled, clean, and safe for the road.

Key Responsibilities
  • Greet customers and provide a positive experience as you fuel and wash their vehicles.
  • Perform vehicle readiness inspections to ensure tires, fluids, and basic maintenance items are completed.
  • Help maintain a clean and safe environment for our customers and associates.
  • Develop your skills through training and hands-on coaching to perform minor repairs, such as installing mounted tires, replacing or rotating tires, and performing preventive maintenance repairs.
  • Complete other projects and tasks assigned by your supervisor.
Why Join Penske?
  • Competitive starting salary
  • Shift premiums for 2nd shift ($3.00), 3rd shift ($4.00), and weekends ($3.00)
  • Career stability and opportunities for growth
  • Excellent benefits, including generous time off
  • Strong, well-rounded training programs
  • Advanced vehicle maintenance technology
  • Location and schedule flexibility
Requirements
  • High school diploma or equivalent preferred
  • Valid driver's license required
  • Excellent customer service and communication skills
  • Ability to work well as part of a team
  • Ability and willingness to work outside
  • Basic mechanical ability and tool usage preferred
  • Basic computer skills
  • Ability to perform all work adhering to DOT, OSHA, and Penske safety and maintenance policies
Physical Requirements
  • Ability to move frequently, stand, walk, climb, bend, and sit for extended periods
  • Ability to use hands to grasp, reach, touch, handle, feel, and/or operate required tools or controls
  • Ability to work safely at heights using applicable ladders and elevated working platforms
  • Ability to work in all weather conditions
  • Ability to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg

Penske is an Equal Opportunity Employer.



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