Insurance Customer Service Representative

22 hours ago


Medford, Oregon, United States State Farm Insurance Full time

State Farm Insurance

**Job Summary**

We are seeking a highly skilled and customer-focused Office Representative to join our team at State Farm Insurance. As an Office Representative, you will play a critical role in providing exceptional customer service, processing insurance policy changes and updates, and handling incoming and outgoing phone calls.

**Key Responsibilities**

* Assist customers with their insurance needs and provide personalized support
* Process insurance policy changes and updates in a timely and accurate manner
* Handle incoming and outgoing phone calls, responding to customer inquiries and resolving issues
* Maintain accurate and organized customer files, ensuring seamless communication and record-keeping
* Collaborate with team members to achieve office goals and promote a positive work environment

**Requirements**

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong problem-solving skills and attention to detail
* Proficiency in using computer software and systems

**What We Offer**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

**How to Apply**

If you are a motivated and customer-focused individual looking for a challenging and rewarding role, please submit your application. We look forward to hearing from you



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