Medical Billing Counselor
2 weeks ago
Job Family: Financial Counseling
Travel Required: None
Clearance Required: None
Key Responsibilities:
- Assist patients in understanding their insurance benefits, including co-pays, deductibles, out-of-pocket expenses, and covered services.
- Act as a liaison between patients and the Medical Centers as well as billing departments.
- Evaluate patients for potential financial assistance programs.
- Provide comprehensive financial counseling and clarify financial options available to patients.
- Support patients in formulating a financial plan, identifying financial disparities, and completing applications for financial assistance programs.
- Guide patients through the process of identifying, applying for, and completing financial assistance applications.
- Deliver personalized cost estimates for treatment to patients.
- Refer patients to insurance brokers as needed.
- Collaborate with social workers, pharmacies, and medication assistance representatives to address patient care costs.
- Conduct interviews with patients to gather accurate demographic and financial information, particularly from self-pay and high-risk individuals.
- Assist patients in completing necessary applications.
- Serve as an internal resource for inquiries related to reimbursement.
- Facilitate the processing of financial assistance and charity care applications.
- Maintain daily communication with colleagues, hospital staff, and management regarding account status and issues.
- Respond to patient account inquiries and financial assistance questions via phone.
- Adhere to all organizational policies and procedures.
Qualifications:
- High School diploma or equivalent.
- Basic understanding of medical terminology.
Preferred Qualifications:
- Experience in eligibility determination.
- Ability to work independently.
- Proficient in computer skills and typing.
What We Offer:
Guidehouse provides a comprehensive rewards package that includes competitive pay and a flexible benefits program, reflecting our commitment to fostering a diverse and supportive workplace.
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Potential eligibility for a discretionary variable incentive bonus
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life Insurance
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability Insurance
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
About Guidehouse:
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
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