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Insurance Customer Service Representative

2 months ago

Spokane, Washington, United States North Town Insurance Agency Full time
Join Our Team as a Customer Service Representative in the Insurance Sector

We are seeking a dedicated individual with a knack for providing exceptional service, a keen understanding of client needs, and a commitment to seeing tasks through to fruition. Our goal is to transform the insurance landscape, making it more interactive and memorable for our clients.

Key Features:

  • Stable employment with opportunities for long-term advancement.
  • Thorough training, competitive compensation, and performance-based incentives.
  • Comprehensive benefits package including health, dental, vision insurance, disability coverage, retirement plan matching, paid time off, and community service hours.
  • Collaborative and encouraging workplace environment.
  • Focus on personal and professional development through training initiatives and community involvement.

Core Responsibilities:

  • Evaluate policy renewals, respond to coverage questions, and provide estimates.
  • Engage with clients for policy assessments and arrange meetings as necessary.
  • Assist with modifications to policies, proof of insurance requests, and general inquiries.
  • Handle communications, resolve issues, and meticulously document interactions.
  • Participate in training sessions, educational opportunities, and team-building activities.

Qualifications:

  • Acquire a Property & Casualty insurance license within the designated timeframe.
  • Complete the comprehensive training program within six months.
  • Exhibit strong time management, goal-oriented mindset, and a positive demeanor.
  • Possess effective communication abilities and proficient computer skills.