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Guest Relations Coordinator

2 months ago

West Hollywood, United States Olivetta Full time
Position Overview

At Olivetta, a premier culinary establishment inspired by Mediterranean flavors, we pride ourselves on delivering an exceptional dining experience. Under the guidance of our Executive Chef, Michael Fiorelli, we offer a contemporary take on traditional coastal cuisine, utilizing fresh, locally sourced ingredients.

We are seeking dedicated professionals in the hospitality sector for the role of Host. This position is vital in ensuring outstanding customer service and fostering a welcoming atmosphere for our patrons.

Key Responsibilities:
  • Greet and seat guests in accordance with company protocols
  • Oversee seating arrangements to ensure efficient service flow
  • Develop and maintain positive rapport with guests and team members
  • Handle phone inquiries and manage reservations with courtesy
  • Acquaint yourself with the menu offerings and table layouts
  • Ensure a tidy and organized front-of-house environment
Required Qualifications:
  • Exhibit a strong commitment to providing exceptional service
  • Ability to perform well in high-pressure situations
  • Detail-oriented with a reliable work ethic
  • Excellent organizational capabilities
  • Willingness to work flexible hours, including evenings and weekends
  • Ability to collaborate effectively with team members across various departments
  • Work efficiently with precision and attention to detail
  • Contribute positively to a cohesive team environment

Olivetta is an equal opportunity employer dedicated to fostering diversity and inclusion within our workforce.