Heavy-Duty Truck Parts Store Supervisor
7 days ago
Job Summary:
TruckPro LLC is seeking a highly skilled and experienced Retail Operations Manager to oversee the daily operations of our heavy-duty truck parts retail location in Conway, Arkansas. The ideal candidate will have a proven track record of increasing sales, gross margin, and overall profitability, as well as experience in implementing succession planning, performance management, and people development initiatives.
Key Responsibilities:
- Direct and manage the Inside/Counter Sales team and Account Manager/Outside Sales team to build and maintain key customer relationships.
- Develop and communicate financial and business performance goals for the store, ensuring alignment with company objectives.
- Manage and coach associates to achieve exceptional customer service and sales performance, working closely with Human Resources to address organizational structure, talent management, and employee relations issues.
- Partner with Talent Acquisition to develop a recruiting strategy for external and internal recruitment needs.
- Advise the Regional Manager on store operations, ensuring compliance with company policies and procedures.
- Collaborate with the Regional Sales Manager to develop short-term and long-term sales forecasts for the Account Manager/Outside Sales team.
- Ensure timely completion of daily, weekly, and monthly financial requirements, meeting month-end close and cut-off deadlines.
- Enforce compliance with safety and vehicle policies, as well as implement regional and corporate change initiatives, such as new systems, compensation plans, or other policies and procedures.
- Remain up-to-date on all product lines and administer financial matters, including inventory management, collection, and disbursement of funds.
Requirements:
- 5 years of management experience, including full P&L responsibilities, inventory management, and people management.
- 2 years of experience in Operations and/or Sales.
- Heavy-Duty industry knowledge and experience in heavy-duty truck parts and/or heavy-duty service repair.
- Ability to operate power industrial equipment, such as forklifts.
What We Offer:
- A stimulating work environment based on open collaboration, personal development, and future opportunity.
- A unique company culture that values its people.
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