Tax Specialist in Customer-Facing Role

7 days ago


Des Moines, Iowa, United States Tax Services of America Inc Full time
Job Summary

We are seeking a highly motivated and detail-oriented Tax Preparer to join our team at Tax Services of America Inc. as a Seasonal Tax Preparer in a Walmart kiosk location.

Key Responsibilities
  • Provide exceptional customer service to clients via one-on-one tax interviews and answer questions from walk-ins.
  • Proactively engage with Walmart customers and employees to build relationships and promote our tax services.
  • Complete tax preparation training and demonstrate a willingness to learn and adapt to new tax laws and regulations.
  • Utilize basic computer skills to accurately prepare and file tax returns.
  • Work collaboratively with our team of experienced tax preparers to ensure seamless service delivery.
Benefits
  • Competitive hourly pay rate with opportunities for bonuses and incentives.
  • Flexible scheduling options to accommodate your needs.
  • Free life insurance and low-cost benefits, including healthcare, dental, and vision.
  • Access to Teladoc for unlimited virtual medical consultations.
  • Free identity theft protection and corporate discount program.
  • Free tax preparation training and PTIN registration reimbursement.
  • Referral bonus opportunities for qualified candidates.
  • Continuing tax education and Enrolled Agent materials and testing reimbursement.
  • Discounted Friends and Family tax returns and employee referral program.
  • Medical and Prescription benefit option and 401k with Company Match.
Requirements
  • High school diploma or equivalent required.
  • Basic computer skills and ability to learn tax preparation software.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
What We Offer

We offer a dynamic and supportive work environment, opportunities for advancement, and a comprehensive benefits package. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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