IT Specialists
5 days ago
Job Summary
This is a public notice flyer to notify interested applicants of anticipated vacancies. To be considered, applicants must follow the directions in the "How to Apply" section of this flyer. There may or may not be actual vacancies filled from this flyer. The selected candidate will serve as the Activity Command Information Officer (ACIO) with overarching responsibilities to support integration of IT management, data management, information assurance, and infrastructure management in response to customer requirements.
Responsibilities
- Resolve major technical and programmatic problems that impact current and future IT efforts and day-to-day operations.
- Provide support with technology upgrades, such as Microsoft update, iPhone/iOS upgrade, and hardware and software deployment.
- Provide technical expertise in troubleshooting, resolving, modifying, and upgrading Navy networks and IT products.
- Collaborate with financial managers and other program/project managers in developing strategies for programming, budgeting, and procurement of IT systems and products.
- Prepare and conduct long-range planning of acquisition, in-service support, and modernization IT programs.
- Resolve customer issues with Navy/Marine Corps Intranet (NMCI), DREN, Mobility, and custom systems.
Requirements
Applicants must have at least one year of specialized experience equivalent to the next lower pay band, NH-02 (GS-11 Equivalent), in the Federal service or equivalent experience in the private or public sector providing IT customer support services for an organization to resolve or troubleshoot technical issues with IT network services, products, or programs.
Applicants must demonstrate skill in the following areas: attention to detail, customer service, oral communication, and problem-solving. The selected candidate will be required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and Department of Navy policies.
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