Technical Support Specialist

4 weeks ago


Dade City, Florida, United States IT Resources Full time

Job Summary

We are seeking a skilled Technical Support Specialist to join our team at IT Resources. In this role, you will be responsible for monitoring and analyzing alarms and issues critical to the Sheriff's department.

Key Responsibilities

  • Monitor enterprise technology, WAN, and critical facilities infrastructure
  • Respond to and analyze issues using proprietary and third-party tools
  • Communicate effectively with on-call teams and partners
  • Document and report issues, and prepare reports for incoming teams

Requirements

  • Some level of IT certifications and/or degree or pursuing a computer science degree
  • Experience with monitoring tools and processes
  • Effective communication and problem-solving skills

What We Offer

  • A competitive salary of $18-$20/Hr based on experience
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Shift and Location

Shift: Mon-Fri 1pm - 10pm

Location: On site DAILY in Dade City local Pasco County Law Enforcement office



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