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Program Management Senior Lead

2 months ago

Seattle, Washington, United States Salesforce Inc Full time
About the Role

We're seeking a highly skilled Program Management Senior Lead to join our team at Salesforce Inc. As a key member of our Account Success Programs & Strategy team, you will play a critical role in driving operational rigor and supporting special projects to change and grow the business.

Key Responsibilities
  • Partner with Account Success Leadership to perform ad-hoc analyses across multiple data sets and tools, interpreting key performance metrics to deliver insights and recommendations to leadership.
  • Evaluate ongoing business performance against Targets, identifying areas of growth and opportunity.
  • Collaborate cross-functionally with the Account Success Technology team & CSG Business Intelligence team to ensure successful data analysis is transformed into data sets and Tableau dashboards.
  • Build executive-level presentations for global leadership reviews and support quarterly business reviews.
  • Support GTM planning process in partnership with the Account Success Strategy & Programs teams and the CSG Business Intelligence team.
Requirements
  • Excellent presentation and executive engagement skills.
  • Self-starter with a high degree of motivation to go above and beyond the task at hand and succeed in a collaborative, fast-paced environment.
  • Outstanding written and verbal communication skills, with the ability to craft compelling stories for diverse audiences to communicate strategy.
  • Strong business acumen and stakeholder management.
  • Proven track record to structure and transition sophisticated problems to solutions.
  • Customer Success Strategy Experience or 10+ years of professional experience, ideally in consulting or sales strategy/business operations roles.
  • Experience with Business Analysis, Data Visualization and Marketing Analytics, as well as the ability to translate sophisticated information into easily consumable insights.
  • Solid understanding of Org62, Tableau, Snowflake, SQL and Data Cloud.
About Salesforce

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.