Customer Service Representative

4 weeks ago


Rochester, New York, United States AMF Full time

Overview:

Imagine working in a dynamic and fun environment where you can make a difference in people's lives. As a Greeter/Counter Desk Associate with AMF, you will be the first point of contact for our guests, setting the tone for an unforgettable experience.

Requirements:

  • Be at least 18 years old
  • Have excellent communication skills
  • Be able to work in a fast-paced environment

Responsibilities:

  • Provide exceptional customer service
  • Manage the waitlist and track availability
  • Assign lanes, shoes, and equipment
  • Prepare for leagues and events
  • Ring sales and follow cash control procedures
  • Notify mechanics of any equipment malfunctions
  • Assist guests with basic bowling instruction

What We Offer:

  • Free bowling and arcade play
  • Discounts on food and beverages
  • A fun and supportive work environment

Work Environment:

  • Typical entertainment center environment
  • May require walking, bending, and standing for periods of time


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