Customer Service Representative
1 week ago
We are seeking a highly skilled Customer Service Representative to join our team at Kelly Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide exceptional customer service to our clients
- Work collaboratively with internal teams to resolve customer issues
- Meet or exceed customer satisfaction targets
- Stay up-to-date with product knowledge and company policies
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Proficiency in computer applications such as Avaya, SharePoint, and Salesforce.com
- Competitive pay rate of $22.50 per hour
- Hybrid work schedule - In office (Mon, Tues, and Wed), Remote (Thurs & Fri)
- Opportunity to work with a premier client in Rochester, NY
- Gain more experience in the customer service industry
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply today.
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