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Patient Services Administrative Assistant

2 months ago


Abilene, Texas, United States Ballinger Memorial Hospital Full time

Position Overview:

The Clinic Administrative Coordinator is essential in assisting the Clinic Director and facilitating the efficient functioning of a busy healthcare setting. This role demands outstanding customer service capabilities, as the coordinator will engage with patients, healthcare staff, providers, and various stakeholders.

Key Responsibilities:

  • Support the Clinic Director in managing daily operations and administrative duties.
  • Deliver exceptional service to patients, team members, and external collaborators.
  • Efficiently manage scheduling, patient intake processes, and documentation.
  • Assist with both clinical and administrative tasks as required, including providing backup support.
  • Oversee patient records while ensuring adherence to privacy standards.
  • Enhance communication among patients, providers, and clinic personnel.
  • Assist in managing inventory and ordering medical supplies as necessary.

Education Requirements:

  • High School diploma or equivalent is mandatory.
  • Preferred: At least 2 years of experience in a medical office or a comparable environment.

Qualifications:

  • Exceptional communication and interpersonal skills.
  • Strong organizational and multitasking capabilities.
  • Proficient in office software and medical management systems.
  • Ability to manage sensitive information with discretion.
  • Flexibility and readiness to undertake a variety of responsibilities.
  • Proven critical thinking and problem-solving abilities.

About Ballinger Memorial Hospital:

Ballinger Memorial Hospital District provides a wide range of outpatient services, acute care, and is recognized as a level IV trauma emergency room. The organization also operates a clinic staffed with physicians and mid-level providers, promoting wellness initiatives within the community.

This role presents a valuable opportunity to enhance the operational efficiency of our clinic in a supportive and dynamic environment.