SAP End-User Support Specialist

1 month ago


Madison, Wisconsin, United States DaikyoNishikawa USA, Inc. Full time
SAP End-User Support Specialist

DaikyoNishikawa USA, Inc. is seeking a highly skilled SAP End-User Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing timely and effective support to our end-users, ensuring seamless SAP system functionality and optimal user experience.

Key Responsibilities:
  • Provide SAP end-user support and assistance to ensure timely resolutions to user-reported issues.
  • Diagnose and resolve SAP-related technical and functional issues, including system errors, transaction problems, and system performance.
  • Collaborate with SAP Basis Consultant teams to ensure system availability and performance.
  • Conduct training sessions or one-on-one coaching for users on SAP functionalities.
  • Document all support tickets, resolutions, and escalations for future reference.
  • Assist with data entry, process documentation, and report generation using SAP modules.
Requirements:
  • 1-3 years of experience in SAP end-user support or a similar role.
  • Experience in working with SAP S/4HANA or SAP ECC 6.0.
  • Experience in providing user training and preparing documentation.
Preferred Qualifications:
  • Experience in working with EDI (830/ 850/ 856/ 862/ 810/ 820/ 824).
  • Experience in working with IBM Sterling B2B Integrator.
  • Experience in working with OpenText B2B Management Center.
  • Experience in a specific industry (e.g., automotive, manufacturing) where SAP is extensively used.
  • Knowledge of SAP implementation and project management processes.
Soft Skills:
  • Problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment.
About DaikyoNishikawa USA, Inc.

DaikyoNishikawa USA, Inc. is a high-end technology and quality-driven automotive company. We are committed to providing full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender identity or expression, sexual orientation, genetic information, physical or mental disability, or any other legally protected status.



  • Madison, Wisconsin, United States DaikyoNishikawa USA, Inc. Full time

    SAP Technical Support Role:As a SAP Technical Support Specialist at DaikyoNishikawa USA, Inc., you will be responsible for providing timely and effective support to end-users related to SAP. Your primary goal will be to resolve user-reported issues, including system errors, transaction problems, and system performance. You will work closely with SAP...


  • Madison, Wisconsin, United States Genius Business Solutions Full time

    Job Title: SAP S/4 Hana Logistics ConsultantAbout the Role:We are seeking a highly skilled SAP S/4 Hana Logistics Consultant to join our team at Genius Business Solutions. As a key member of our IT team, you will be responsible for designing, configuring, and implementing SAP S/4 Hana Logistics solutions with a focus on MM, WM, EWM / PP/QM, or SD.Key...


  • Madison, Wisconsin, United States Beacon Hill Full time

    Job DescriptionThis position will be hybrid onsite in Madison, WI. Please only apply if you are local or willing to relocate for onsite work.Position OverviewThe Application Analyst, SAP FICO will work on business systems design, configuration, upgrades, and improvements for assigned technology platforms. As a primary support contact for application...

  • IT Support Specialist

    4 weeks ago


    Madison, Wisconsin, United States Creative Financial Staffing Full time

    Creative Financial Staffing is seeking a talented IT Support Specialist to join their team.This is a unique position working alongside a tight-knit team to assist internal and external customers with their IT needs.The ideal candidate will have strong verbal and written communication skills, as well as the ability to work through various projects with...


  • Madison, Wisconsin, United States Performix Full time

    Job DescriptionAs a Desktop Support Specialist at Performix, you will be part of a dynamic team responsible for delivering exceptional technical support to our clients. Your primary focus will be on providing troubleshooting and resolution for desktop-related issues, ensuring seamless operations and minimizing downtime.Key Responsibilities:Provide advanced...


  • Madison, Wisconsin, United States Focused HR Solutions Full time

    Job Title: Desktop Support SpecialistThis is a full-time position responsible for providing technical support and assistance to end-users. The ideal candidate will have a strong understanding of desktop technology, including Windows operating systems, desktop applications, and mobile devices.Key Responsibilities:Imaging, configuring, and deploying remote...


  • Madison, Wisconsin, United States CapB InfoteK Full time

    Job Summary:We are seeking a skilled Desktop Support Specialist to join our team at CapB InfoteK. As a Desktop Support Specialist, you will be responsible for providing expert-level technical assistance in support and preparation of desktop-supported applications and hardware.Key Responsibilities:Provides technical assistance in support and preparation of...


  • Madison, Wisconsin, United States Zendesk Full time

    We are seeking a skilled Technical Support Specialist to join our team at Zendesk. As a Technical Support Specialist, you will be responsible for providing exceptional technical guidance to our customers through various communication channels, including messaging, email, phone, video conference, forums, and social media.You will be a great match for this...


  • Madison, Wisconsin, United States Omni Inclusive Full time

    Job Summary:As an Onsite Technical Support Technician with Omni Inclusive, you will provide high-quality technical services to end-users, ensuring seamless support and minimizing downtime. Your expertise will be essential in installing and configuring desktops, laptops, and mobile devices, as well as performing break-fix, desk-side support, and data...


  • Madison, Wisconsin, United States Planet Technology USA Full time

    Planet Technology USA is seeking a skilled Desktop Support Professional to join their team.The successful candidate will be responsible for providing technical support for end-user systems, including hardware, software, and peripherals.Key Responsibilities:Provide technical support for all end-user systems, including hardware, software, and...

  • IT Support Specialist

    4 weeks ago


    Madison, Wisconsin, United States Baker Tilly Full time

    Job OverviewBaker Tilly is a leading advisory, tax, and assurance firm that provides clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers. Our firm provides professional services through an alternative practice structure in accordance with the AICPA Code of Professional...


  • Madison, Wisconsin, United States Beacon Hill Full time

    Job Overview:We are seeking an experienced S/4 HANA STP (Source-to-Pay)/PTP (Procure-to-Pay) Consultant with a strong background in Supply Chain Management (SCM) to implement, enhance, and support end-to-end procurement and supply chain processes on the S/4 HANA platform.Key Responsibilities:Lead and participate in S/4 HANA STP/PTP implementations, including...


  • Madison, Wisconsin, United States Beacon Hill Full time

    Job Overview:We are seeking an experienced S/4 HANA STP (Source-to-Pay)/PTP (Procure-to-Pay) Consultant with a strong background in Supply Chain Management (SCM) to implement, enhance, and support end-to-end procurement and supply chain processes on the S/4 HANA platform.The ideal candidate will have a deep understanding of S/4 HANA PTP/STP modules, hands-on...

  • IT Support Specialist

    4 weeks ago


    Madison, Wisconsin, United States Beacon Hill Full time

    Beacon Hill IT Support RoleAs a skilled IT Support Specialist, you will be responsible for managing level 2/3 support tickets, working with remote users to resolve critical hardware and software problems.This role is based in our Madison office and requires expert troubleshooting with Windows OS, Microsoft Teams, Outlook, and Cisco VPN.Key...


  • Madison, Wisconsin, United States GovCIO Full time

    Job Title: Help Desk Support CoordinatorOverviewGovCIO is seeking a skilled Help Desk Support Coordinator to join our team. As a Help Desk Support Coordinator, you will be responsible for investigating and resolving computer hardware and software-related problems.Key ResponsibilitiesInvestigate and identify computer hardware and software-related...


  • Madison, Wisconsin, United States Novalink Solutions Full time

    Job DescriptionAs a Technical Support Specialist, you will be responsible for providing technical assistance to internal end-users experiencing problems with hardware, software, networking, and other computer-related activities. This role requires strong communication skills, both written and verbal, as well as the ability to troubleshoot and resolve complex...


  • Madison, Wisconsin, United States Logicalis Full time

    Job SummaryLogicalis is seeking a skilled Service Desk Technician to provide technical support to corporate clients via phone, email, and chat. The ideal candidate will have experience in troubleshooting PC hardware and software applications, as well as proficiency in English and Spanish.Key ResponsibilitiesProvide technical support via phone, email, and...


  • Madison, Wisconsin, United States Experis Full time

    Job Summary: Experis is seeking a skilled Helpdesk Support Technician to join our team in Madison, WI. As a remote worker, you will be responsible for providing top-notch technical support to our clients using Microsoft 365.Key Responsibilities:Configure and maintain mailboxes, including email forwarding, shared mailboxes, and email security...


  • Madison, Wisconsin, United States Sub-Zero & Wolf Appliance Full time

    At Sub-Zero, Wolf, and Cove, we're seeking a seasoned Senior Application Administrator to join our SAP Ops team. As a key member of our team, you'll be responsible for ensuring the proper setup and ongoing management of our SAP S/4HANA landscape, including BTP environments and various solutions.Key Responsibilities:Ensure proper setup and ongoing management...


  • Madison, Wisconsin, United States Sub-Zero & Wolf Appliance Full time

    At Sub-Zero & Wolf Appliance, we're seeking a highly skilled Senior Application Administrator to join our team. As a key member of our SAP Operations team, you'll play a critical role in ensuring the smooth operation of our SAP S/4 HANA landscape.Key ResponsibilitiesEnsure proper setup and ongoing management of the SAP S/4 HANA landscape, including BTP...