Valet Team Lead

2 weeks ago


Baltimore, Maryland, United States LAZ Parking Full time

Job Summary:

We are seeking a highly skilled and experienced Valet Supervisor to join our team at LAZ Parking. As a Valet Supervisor, you will be responsible for overseeing the daily operations of the valet team, ensuring efficient and safe parking of guests' vehicles, and providing exceptional customer service.

Key Responsibilities:

  • Oversee the daily operations of the valet team, including managing schedules and staffing levels.
  • Train and mentor valet staff on customer service and parking procedures.
  • Ensure the cleanliness and organization of the valet parking area.
  • Handle customer inquiries and complaints in a professional and courteous manner.
  • Collaborate with other departments to ensure seamless operations and excellent customer experience.

Requirements:

  • Previous experience in a supervisory role, preferably in a parking or hospitality industry.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and conflict resolution skills.

What We Offer:

  • A competitive hourly rate of $18.00.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.


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