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Customer Warranty Specialist

2 months ago

Bradenton, Florida, United States NC Employment Group Inc Full time

NC Employment Group Inc. is a distinguished organization known for its commitment to excellence and a supportive workplace culture. We prioritize the contributions of our team members and strive to provide outstanding service to our clients.

We are currently in search of a Customer Warranty Specialist to become a vital part of our team. In this position, you will oversee warranty claims and ensure efficient resolution of customer concerns.

WHY JOIN NC EMPLOYMENT GROUP INC:

  • Collaborative team atmosphere
  • Extensive benefits package
  • Attractive salary structure
  • Opportunities for professional growth

KEY RESPONSIBILITIES:

  • Respond to homeowner warranty inquiries promptly
  • Comprehend and apply warranty protocols
  • Recognize and address warranty-related challenges
  • Deliver exceptional customer support
  • Collaborate with subcontractors and vendors for necessary repairs
  • Ensure successful completion and customer satisfaction regarding repairs

QUALIFICATIONS:

  • Familiarity with residential construction practices
  • Strong analytical and problem-solving capabilities
  • Excellent verbal and written communication skills
  • Ability to work autonomously
  • Customer-focused mindset
  • Proficient in using computer systems

PHYSICAL DEMANDS:

  • Capability to lift and transport items
  • Comfortable working in various outdoor environments
  • Physical dexterity for bending and lifting tasks

We are an Equal Opportunity Employer and maintain a Drug-Free Workplace.