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Trillium Brewing Company Server Role

2 months ago

Canton, United States Trillium Brewing Company Full time

**Job Summary**

We are seeking a skilled Server to join our team at Trillium Brewing Company. As a Server, you will be responsible for providing exceptional guest service, ensuring a positive dining experience, and maintaining a clean and welcoming environment.

**Key Responsibilities:**

  • Welcome and acknowledge each guest with a smile, eye contact, and friendly verbal greeting.
  • Memorize our food and beverage menus and make recommendations to our dining room guests.
  • Take food and beverage orders and enter them into our point of sales system in a timely fashion.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Address guests' service needs in a professional, positive, and timely manner.
  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
  • Work shifts as support staff when needed.

**Desired Qualifications & Abilities:**

  • Minimum 18 years of age.
  • 1 year waitstaff experience.
  • TIPS training required by start date.
  • Willing to work a flexible schedule including nights and holidays.
  • Exceptional guest service skills.
  • Ability to work in a high energy, fast-paced environment.
  • A strong team player, organized with great attention to detail.
  • Stand, sit, or walk for an extended period of time or for an entire work shift. Move up and down stairs and/or service ramps.
  • Follow appropriate procedures for serving alcohol (e.g. TIPS).
  • Knowledge of food service regulations an asset.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.

**Benefits:**

  • Medical, dental, and vision insurance, with company contribution.
  • Annual tuition reimbursement.
  • Long term disability, short term disability, and life insurance, 100% company paid.
  • Trillium comp card (beer, flannels, dinner out- you pick).
  • 401k plan, with company match.
  • Philanthropy match.
  • Paid time off, sick time, and personal days.
  • Discounts on Trillium merchandise.