Executive Director of Operations

2 months ago


Canton, Massachusetts, United States Trillium Full time
Job Description

Executive Director of Operations

We are seeking an ambitious and visionary leader to oversee all aspects of our restaurant and retail operations at the Trillium location. This is a unique opportunity to join a rapidly growing, family-owned business and apply your expertise in the craft beer & spirits and hospitality industries.

Key Responsibilities:

  • Financial Management: Drive the achievement of company sales and service objectives by developing and executing an annual restaurant business plan and budget.
  • Market Analysis: Evaluate market conditions, identify opportunities for growth, and propose strategic initiatives to enhance business performance.
  • Operational Oversight: Oversee financial performance by managing annual operating budgets and implementing effective controls in collaboration with the Finance and the Director of Food & Beverage.
  • Inventory Management: Monitor inventory levels, food costs, and waste management to maintain profitability while upholding product quality.
  • Staff Development: Create strategic plans for staffing needs to ensure the business remains adequately staffed, especially during all periods and special events.
  • Culinary Operations: Oversee culinary operations in partnership with the Culinary Operations Manager, ensuring alignment with company standards for food quality, presentation, consistency, and timely service.
  • Hospitality: Ensure the seamless execution of a positive guest experience from the moment guests enter to the time they leave, fostering brand loyalty and repeat business.

Requirements:

  • Education: Bachelor's degree or equivalent combination of education and experience.
  • Experience: Minimum of 5 years of experience as a salaried senior manager, General Manager, or multi-unit manager in full-service, upscale casual dining.
  • Skills: In-depth knowledge of the beer, spirit, and restaurant markets, including trends and developments in the craft industry. Strong leadership skills with a focus on coaching, mentoring, and developing talent.

Benefits:

  • Medical, dental, and vision benefits with no wait period
  • Short and long-term disability and life insurance
  • 401k plan with generous match with no wait period
  • Eligible for annual bonus
  • Paid time off
  • Educational Reimbursement Program
  • MBTA Pass discount
  • Childcare discount
  • PPE Reimbursement
  • Trillium Comp Card
  • Trillium discounts
  • Philanthropy program
  • EAP
  • Employee gym


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