Customer Service Professional

2 weeks ago


Anchorage, Alaska, United States Staff My Agency Full time
Customer Service Representative Job Description

Staff My Agency is seeking a talented and caring professional to join our team as a Customer Service Representative. This role is focused on delivering exceptional customer service for our clients, and we're looking for someone with a passion for helping others.

Key Responsibilities:
  • Provide prompt and accurate customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Establish and maintain strong relationships with customers, understanding their needs and motivations to deliver personalized service.
  • Use a customer-focused approach to educate customers about insurance options and provide guidance on policy changes, transfers, and claims submissions.
  • Work collaboratively with the team to achieve customer satisfaction and loyalty goals.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to effectively interact with customers and colleagues.
  • Self-motivated and detail-oriented, with a proactive approach to problem-solving.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).

We offer a competitive hourly rate, valuable experience, and growth potential. If you're a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.



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