Customer Service Representative

2 weeks ago


Anchorage, Alaska, United States First National Bank Alaska Full time

Customer Contact Center Agent Role

We are seeking a skilled professional to provide exceptional customer service and support to our clients. As a Customer Contact Center Agent, you will be responsible for assisting customers and prospective customers via phone and email, providing account and bank services information, and processing various transactions.

Key Responsibilities:

  • Provide excellent customer service and support via phone and email
  • Assist customers with account and bank services information
  • Process various transactions, including deposits and withdrawals
  • Transfer inquiries to appropriate bank departments as needed

Requirements:

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of banking systems
  • Availability to work a rotating Saturday schedule

What We Offer:

  • Competitive hourly rate of $22.25
  • Opportunities for career advancement and professional growth
  • Strong work-life balance and flexible work options
  • Generous medical, dental, and vision plan
  • 401(k) with employer match

How to Apply:

Please visit our website to view the full job posting and apply today.



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