Rehabilitation Case Coordinator
1 week ago
Innovative Physical Therapy and Fitness Centers, LLC is a therapist-owned outpatient clinic dedicated to providing exceptional care across multiple locations. With a strong reputation for our personalized approach to health and wellness, we are committed to enhancing the quality of life for our clients.
We foster a collaborative and enjoyable work environment that encourages professional growth and excellence among our team members.
We are currently seeking a full-time Rehabilitation Case Coordinator to become a vital part of our team. In this role, you will play a key part in assisting clients in achieving their rehabilitation and fitness objectives.
Ideal candidates will possess a genuine passion for helping others and will thrive in a dynamic, team-oriented setting that offers opportunities for both personal and professional development.
Key Responsibilities:
- New Patient Coordination: Manage the onboarding process for new patients, ensuring they are scheduled effectively within our electronic medical records system.
- Attorney Liaison: Serve as the primary contact for attorneys, facilitating the scheduling of their clients.
- Schedule Management: Oversee and coordinate the schedules of physical therapists and physicians across our various locations.
- Administrative Support: Handle incoming communications from attorneys and referral sources, maintain accurate records, and ensure patients are receiving appropriate treatment.
Required Qualifications:
- Previous experience as a paralegal is preferred.
- Exceptional customer service skills with the ability to multitask while delivering an outstanding experience for both patients and attorneys.
- Strong collaboration skills to work effectively with clinic staff to enhance patient care and engagement.
- Familiarity with WebPT or Kareo is advantageous but not mandatory.
- Bilingual proficiency in English and Spanish is a plus.
- Applicants must be at least 18 years of age to qualify for employment.
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